56% of Companies Have Seen Zero Financial Return From AI Investments, PwC Survey Says
- Reference: 0180623046
- News link: https://slashdot.org/story/26/01/20/1924238/56-of-companies-have-seen-zero-financial-return-from-ai-investments-pwc-survey-says
- Source link:
Only 12% reported getting both benefits -- and those rare winners tend to be the ones who built proper enterprise-wide foundations rather than chasing one-off projects. CEO confidence in near-term growth has taken a notable hit. Just 30% feel strongly optimistic about revenue growth over the next 12 months, down from 38% last year and nowhere near the 56% who felt that way in 2022.
[1] https://www.pwc.com/gx/en/ceo-survey/2026/pwc-ceo-survey-2026.pdf
I'm a driver, I'm a winner. (Score:2)
So, this is a survey. They just asked these guys if they thought the AI initiatives they've been pushing were working. In other words: "Are you a good CEO?" If you were a CEO, how do you imagine you would answer that question?
"Most CEOs say their companies aren’t yet seeing a financial return from investments in AI. Although close to a third (30%) report increased revenue from AI in the last 12 months and a quarter (26%) are seeing lower costs, more than half (56%) say they’ve realised neithe
Our situation (Score:2, Interesting)
Our small company had a couple potential hires who believed with enough of our data they could automate things like buying decisions. We declined because they weren't very convincing and asked for a lot of money to play around without a clear plan.
Investments pre-2026 aren't worth much (Score:2)
A lot of AI startups exist(ed) to fix flaws in early models, or add functionality not yet present.
Post MCP, post skills, post TOOLS... a lot of this stuff is baked in now, or eclipses the products a lot of these companies were building. Cursor.ai, windsurf.ai have all pivoted to training their own models. Claude Code just demolishes what Cursor.ai was building. Even just regular VS Code + copilot running sonnet 4.5 is as good or better than Cursor was in January 2025.
It's no surprise those a
Re: Investments pre-2026 aren't worth much (Score:2)
I don't think you're reading this right. I believe this references companies adopting llms, and other AI tools are reporting no benefit
Veja Doo (Score:1)
This smells a lot like the "expert systems" fad of the 1980's. Basically human experts were interviewed and the results were put into a dynamic "rule base" of glorified IF statements to serve as professional guidance engines, such as trouble-shooting a brewery, or help-desk automation.
In practice it took a lot of tweaking and fiddling to get good enough. If it didn't work well, you were told to "just rent more consultancy" , which is the stage failed AI projects are now entering.
Eventually it was realized on
Check my math (Score:2)
100% - 56% - 12% = .....So 32% had higher costs OR lower revenues?
They expect results in two years? (Score:2)
The shorsighted nature of U.S. businesses continues. One can reasonably say the past two years is when AI and LLMs have exploded in use. To expect to see tangible results in that time is shortsighted.
How long did it take to see tangible results when moving from horse drawn delivery vehicles to motorized trucks? Sure, you no longer had to feed, care, and house horses, but now you had to feed, care, and house your trucks. That certainly wasn't cheaper in the short term.
However, once usage for trucks becam
Re: (Score:2)
I think the bigger problem is that AI models are progressing faster than the companies who have sprung up to fix their problems, can fix those problems. By the time they have a real product, the base LLM model has fixed that problem internally. Or you can just vibe code your own bespoke solution in a lot of cases.
A company from 2023, that specializes in data normalization for LLMs is functionally obsolete in 2026. A voice cloning company from 2023 is absolutely obsolete, I can reliably clone a profe
56% of companies need to SPEND MORE MONEY! (Score:2)
The reaction of the AI prophets to a story like this will simply be to say that 56% of companies in this survey needed to spend WAAAAAAAY more money on AI. You don't see benefits until you're promising to tithe your profits to it. This is the way of the church of AI. 10% of all profits, funneled directly into further developing AI and AI God will take care of you! Halleluiah
companies chasing AI to cut employees should lose (Score:3)
AI is a tool for employees to enhance their workflow, not a way to cut jobs. pointy-haired-bosses that thought AI can reduce headcount should experience a disadvantage because they are greedy.
Really, just jumping in (Score:2)
Really, just jumping in whole hog without even an inkling of how the newest technology can be leveraged for your specific use cases doesn't magically make you money? You don't say!
You don't give the bean counters the same hardware that say the leads of the dev teams get. They don't need the same hardware. The bean counters are using equipment for spreadsheets and email, they aren't trying to do compiles on programs that may need 64 / 128GB of RAM and 128 cores to get the times down to something sane.
Same w
All the companies can't be above average (Score:2)
The summary says
> "Just 30% [of chief executives] feel strongly optimistic about revenue growth over the next 12 months, down from 38% last year and nowhere near the 56% who felt that way in 2022."
This implies that in a rosier world, a majority of the companies would be optimistic about revenue growth. But raising revenue for most or all of the companies is not possible unless the customers (a.k.a. all the companies' employees) have more to spend, and no one is talking about raising wages as a result of AI. So where is all the extra revenue supposed to come from?
Well, (Score:1)
Have they tried turning it off and on again?
Perhaps they are using AI and the underlying infrastructure wrong, then.
Are they holding it correctly?
Guess the 12% (Score:1)
Do those 12% include OpenAI, Anthropic, and nVidia?
Re: (Score:1)
I just hope they don't get better.
Re: (Score:2)
Of those, only Nvidia is making net profits from AI.