News: 0179846274

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ISP Deceived Customers About Fiber Internet, German Court Finds (tomshardware.com)

(Tuesday October 21, 2025 @11:30PM (msmash) from the copper-in-fiber-clothing dept.)


The German Koblenz Regional Court has banned the internet service provider 1&1 from marketing its fiber-to-the-curb service as fiber-optic DSL. The court found that the [1]company misled customers because its network uses copper cables for the final stage of connections, sometimes extending up to a mile from the distribution box to subscribers' homes.

Customers who visited the ISP's website and checked connection availability received a notification stating that a "1&1 fiber optic DSL connection" was available, even though fiber optic cables terminate at street-level distribution boxes or building service rooms. The company pairs the copper lines with vectoring technology to boost DSL speeds to 100 megabits per second. The Federation of German Consumer Organizations filed the lawsuit. Ramona Pop, the organization's chairperson, said that anyone who promises fiber optics but delivers only DSL is deceiving customers.



[1] https://www.tomshardware.com/service-providers/network-providers/isp-tricked-customers-about-fiber-optics-being-used-in-their-internet-service-german-court-rules-full-fiber-customers-found-to-have-last-mile-copper-connections



Well duh (Score:2)

by 50000BTU_barbecue ( 588132 )

I never understood the RFoG boxes that have coax coming from the street and PON to the customer.

Newsworthy (Score:2)

by skogs ( 628589 )

Finally found an ISP worse than comcast I see.

Yes, I use the name comcast still. I know they have tried to rebrand to Xfinity because their name was so bad. That is why I use it. It is bad. They shouldn't be allowed to get away from it.

Cox (Score:2)

by markdavis ( 642305 )

> "The court found that the company misled customers because its network uses copper cables for the final stage of connections, sometimes extending up to a mile from the distribution box to subscribers' homes."

Yeah, the marketing name game. A lot like the words "unlimited" or "free".

Cox Communications calls their home coax cable modem service "Powered by Fiber". Hmmm, that is cutting it a bit close. Technically, ALL ISP's are probably "powered" by "fiber". It is true that most of Cox's modern network

They are delivering ... (Score:2)

by PPH ( 736903 )

... 100 megabits per second. Who cares what lies upstream of the DSL modem, ONT or whatever?

Re: (Score:2)

by Luckyo ( 1726890 )

It's marketing. I live across the Baltic from Germans, and "fiber DSL" has been a thing here too. But here they at least would immediately admit that it's not fiber if you asked. It was just a marketing term.

Re: (Score:2)

by sinij ( 911942 )

[1]Corinthian [wikipedia.org] DSL was already taken?

[1] https://en.wikipedia.org/wiki/Corinthian_leather

Re: (Score:2)

by PPH ( 736903 )

And [1]naugas [naugahyde.com] have been driven to extinction. So that's out as well.

[1] https://www.naugahyde.com/dolls/

Re: (Score:2)

by Tony Isaac ( 1301187 )

Sure, maybe they deliver 100 Mbps, but they do *not* deliver fiber internet. Yeah, I know advertisements lie all the time. That doesn't mean we have to be OK with it.

Re: (Score:1)

by registrations_suck ( 1075251 )

I'm inspired to do a speed test right now and see what I'm getting.....

Download : 590 Mbps

Upload: 89 Mbps

That's using t-mobile 5g home internet, sitting in bed with my phone, connected wirelessly to the router sitting in my office on the other side of the hallway, upstairs, behind two closed doors, or two walls as the crow flies.

For $50/month, all-in.

I don't think I have much room to complain.

Re: (Score:1)

by registrations_suck ( 1075251 )

That's using fast.com for the speed test.

It's all fiber! (Score:2)

by Kernel Kurtz ( 182424 )

Eventually.

Honesty pays, but it doesn't seem to pay enough to suit some people.
-- F. M. Hubbard