After Meta convinced an arbitrator to [1]temporarily prevent a whistleblower from promoting their book about the company (titled: Careless People), the book climbed to the top of Amazon's best-seller list. And the book's publisher Macmillan released a defiant statement that "The arbitration order has no impact on Macmillan... We will absolutely continue to support and promote it." (They added that they were "appalled by Meta's tactics to silence our author through the use of a non-disparagement clause in a severance agreement.")

Saturday the controversy [2]was even covered by Rolling Stone :

> [Whistleblower Sarah] Wynn-Williams is a diplomat, policy expert, and international lawyer, with previous roles including serving as the Chief Negotiator for the United Nations on biosafety liability, according to her bio on the World Economic Forum...

>

> Since the book's announcement, Meta has forcefully responded to the book's allegations in a statement... "Eight years ago, Sarah Wynn-Williams was fired for poor performance and toxic behavior, and an investigation at the time determined she made misleading and unfounded allegations of harassment. Since then, she has been paid by anti-Facebook activists and this is simply a continuation of that work. Whistleblower status protects communications to the government, not disgruntled activists trying to sell books."

But the negative coverage continues, with the Observer Sunday [3]highlighting it as their Book of the Week . "This account of working life at Mark Zuckerberg's tech giant organisation describes a 'diabolical cult' able to swing elections and profit at the expense of the world's vulnerable..."

Though ironically Wynn-Williams started their career with optimism about Facebook's role in the app [4]internet.org .

> . "Upon witnessing how the nascent Facebook kept Kiwis connected in the aftermath of the 2011 Christchurch earthquake, she believed that Mark Zuckerberg's company could make a difference — but in a good way — to social bonds, and that she could be part of that utopian project...

>

> What internet.org involves for countries that adopt it is a Facebook-controlled monopoly of access to the internet, whereby to get online at all you have to log in to a Facebook account. When the scales fall from Wynn-Williams's eyes she realises there is nothing morally worthwhile in Zuckerberg's initiative, nothing empowering to the most deprived of global citizens, but rather his tool involves "delivering a crap version of the internet to two-thirds of the world". But Facebook's impact in the developing world proves worse than crap. In Myanmar, as Wynn-Williams recounts at the end of the book, Facebook facilitated the military junta to post hate speech, thereby fomenting sexual violence and attempted genocide of the country's Muslim minority. "Myanmar," she writes with a lapsed believer's rue, "would have been a better place if Facebook had not arrived." And what is true of Myanmar, you can't help but reflect, applies globally...

"Myanmar is where Wynn-Williams thinks the 'carelessness' of Facebook is most egregious," [5]writes the Sunday Times :

> In 2018, UN human rights experts said Facebook had helped spread hate speech against Rohingya Muslims, about 25,000 of whom were slaughtered by the Burmese military and nationalists. Facebook is so ubiquitous in Myanmar, Wynn-Williams points out, that people think it is the entire internet. "It's no surprise that the worst outcome happened in the place that had the most extreme take-up of Facebook." Meta admits it was "too slow to act" on abuse in its Myanmar services....

>

> After Wynn-Williams left Facebook, she worked on an international AI initiative, and says she wants the world to learn from the mistakes we made with social media, so that we fare better in the next technological revolution. "AI is being integrated into weapons," she explains. "We can't just blindly wander into this next era. You think social media has turned out with some issues? This is on another level."



[1] https://yro.slashdot.org/story/25/03/13/2043257/meta-stops-ex-director-from-promoting-critical-memoir

[2] https://www.rollingstone.com/product-recommendations/books/meta-facebook-memoir-careless-people-preorder-book-1235289691/

[3] https://www.theguardian.com/books/2025/mar/16/careless-people-a-story-of-where-i-used-to-work-by-sarah-wynn-williams-review-a-former-disciple-unfriends-facebook

[4] https://en.wikipedia.org/wiki/Internet.org

[5] https://www.thetimes.com/uk/technology-uk/article/careless-people-sarah-wynn-williams-meta-interview-tjlf9srdl