T-Mobile Raising Rates for More Legacy Customers (cnet.com)
- Reference: 0176713683
- News link: https://tech.slashdot.org/story/25/03/14/1320221/t-mobile-raising-rates-for-more-legacy-customers
- Source link: https://www.cnet.com/tech/mobile/exclusive-t-mobile-raising-rates-today-for-more-legacy-customers/
> According to a memo obtained by CNET and sent to T-Mobile employees early this morning, some people will see a $5 per-line increase beginning with their April or May bills.
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> The memo by Jon Freier, president of T-Mobile's consumer group, states that customers affected by the price hike should be notified by the end of today, March 13. Only those who receive a notice will see the rate increase.
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> Freier cites the "rising costs over the past several years" as the impetus behind the price push. Other carriers are facing the same headwinds, such as Verizon last December and this January, and AT&T last January and June.
[1] https://www.cnet.com/tech/mobile/exclusive-t-mobile-raising-rates-today-for-more-legacy-customers/
Hitting Sprint converts (Score:4, Informative)
I got the notification yesterday. My plan started off as an old Sprint SERO plans that changed names a few times until finally turning into a T-Mobile "Advantage Unlimited" plan...
Re: (Score:3)
T-Mobile is currently facing a class action lawsuit over the last round of increases because they said in unmistakable terms that they would not increase prices on certain plans *AND* they said their customers on those plans would never have to pay increased prices. We're probably a couple of weeks away from finding out if it actually gains class-action status.
What I recommend to all T-Mobile customers is that they reach out to T-Mob and request they turn off ALL marketing email, texts, etc that they send y
Re: (Score:2)
I had the same old Sprint plan. Then T-Mobile pulled a fast one. They "accidentally" switched me to one of their newer plans without my consent. When I told them I wanted my old one back they told me their couldn't do it as it wasn't an available option to put people on that plan. Went round and round with them. And finally told T-Mobile to F! off an switched to Verizon.
Re: (Score:2)
Yea, I remember I always had issues with phone upgrades. I'd either have to call a special number or bounce around techs until I could find one that could do it, because the normal front line folks would all swear up and down it wasn't possible without upgrading my plan...
Re: (Score:2)
That's because they don't care. Just as many people will come through the door as will leave.
Explains recent T-Mobile iphone deal old customers (Score:2)
Well, isnt that nice. Locked in a bunch of people to 2 year arrangements to pay off their new iphone right before they announce a rate hike.
Re: (Score:2)
I always buy my phones outright from Amazon. Doing so, I can get dual SIM phones that work on overseas carriers when I travel. The phones are also unlocked, so they will also work if I change carriers, without the need to get a new phone.
Loyalty is dead (Score:4, Interesting)
Last month ATT came and buried fiber in my area so when the salesman came up to pitch me that i asked them to bundle up my home internet with wireless phones and they were ready to make really good deals and they did, I cut my bill for both services down a good amount.
Then I call Spectrum back to cancel my cable internet and they throw me even better deals (which actually pissed me off a little bit since those deals were not made available to me as a 5-year+ reliable customer until i told them I was leaving) and then TMobile calls me back after i cancelled with even better deals to come back .
Considering if you bring your own phone the coverage between the major carriers is pretty equalized seems like for the customers the best deal for them is to jump ship every 1-3 years and take those sweet new customer offers, offers you don't get for paying your bill on time, that's just what they expect.
Dishonest T-Mobile Raised 50-Plus Accounts (Score:2)
Sticking it to older people, like myself. T-Mobile lied.
Merger (Score:2)
Really, really wish we didn’t let t mobile buy sprint. If even the democrats let the merger through, then there’s no political group that represents the interests of the consumer.
How are ... (Score:2)
... the MVNOs doing? I don't keep close track, but whenever the major operators start jacking up prices, the virtual operators just double down on the "we're cheaper" advertising. The Verizon/T-Mobile/AT&Ts seem to have forgotten that other people are out there reselling their service. Often at a fraction of the price.
Not surprising but... (Score:3)
On the one hand, inflation over the last X years since I changed my plan has been way over the less-than-10% increase this amounts to for me.
On the other, Mint Mobile is selling prepaid simcards with 5Gb a month and unlimited everything else for $15/line ($30 for unlimited data) - [1]https://www.mintmobile.com/pla... [mintmobile.com] - and Mint are far from the only seller of prepaid simcards with budget plans like this.
And T-Mobile needs to up its game in general. Pretty much every review of its own-brand equipment - in-car hotspots, kid-safe smartwatch, etc - reports bugs and general failures. It's not a quality carrier right now.
[1] https://www.mintmobile.com/plans
Re: (Score:3)
I switched from T-Mobile to Mint Mobile and my bill went down like 80%.
Then T-Mobile kept billing me after I cancelled. And kept billing me. Then sent me to collections when I cancelled my credit card so they couldn't keep taking my money. I had to file a complaint with the FCC to get away from them.
Tip: If you cancel a T-Mobile account, record the conversation because you're going to need it.
Re: (Score:2)
Oh dear.
T-Mobile sent a plan adjunct to their 5G Gateway customers, offering a scant $30/month for all you can eat.
And so, these other plans are subsidizing this, more bait for their traps to lure customers into their lair-- where they can bump up the price and make it difficult to change carriers.
Heroes for consumers, they're not.
Re: (Score:2)
Which is a funny thing to say... T-Mobile owns Mint...
Re: (Score:1)
That's pretty much my opinion as well. I got my two-line plan more than a decade ago, and I got a text notification yesterday. Bumping it by under 10% is still much less than inflation.
Re: (Score:2)
Seems we need to look at the P&L statements for these companies and then ask their CEO's, "Care to explain why you need more money?" Reminds me of the UHC CEO killer. I'm not saying he should have done it, but I understand.