UK plans right for flat owners to demand gigabit broadband
- Reference: 1765963806
- News link: https://www.theregister.co.uk/2025/12/17/flat_leaseholder_access_to_gigabit/
- Source link:
Flat owners would gain the right through proposed changes to the Electronic Communications Code that would make it easier for service providers to install network infrastructure when a building's owners are unknown or unresponsive, according to the [1]consultation published by the Department for Science, Innovation and Technology (DSIT) .
Landlord quirks leave thousands of flats stuck in the broadband slow lane [2]READ MORE
DSIT proposes that leaseholders of flats gain a formal right to request a connection of at least one gigabit per second (Gbps), which the building's freehold owners could not reasonably refuse. Under the plans, flat owners would make the formal requests, meaning that renters would have to ask their landlords, although the consultation asks whether the right should be extended to renters as well.
Using data from May 2025, DSIT estimates that 1.2 million flats in England and Wales do not have access to gigabit-capable internet services, although in some cases it admits this may be due to services not being commercially viable.
It reckons that 90.8 percent of all residential properties in urban and suburban areas have access to 1 Gbps services. However, this falls to 80.7 percent for flats.
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"These proposed measures would help deliver better connectivity for properties that face additional challenges to gigabit broadband rollout, and will ensure all UK families can benefit from the digital age," said telecoms minister Liz Lloyd.
[4]
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The government wants at least 99 percent of premises to have [6]access to broadband capable of 1 Gbps by 2032 .
[7]Brit telco Brsk confirms breach as bidding begins for 230K+ customer records
[8]Virgin Media scraps wholesale network rival to Openreach
[9]Zen Internet loses unfair dismissal appeal case with former CEO
[10]Literal crossed wires sent cops after innocent neighbors in child abuse case
The Reg recently spoke to a reader living in a block of flats who is unable to access high-speed fiber broadband because potential supplier CityFibre said it [11]did not have permission from the landlord to install kit in his building .
Openreach, the unit of telco BT that undertakes infrastructure work for more than 600 internet service providers, said it was seeking a change in the law.
Openreach welcomed DSIT's announcement. "It's something we've long campaigned for to make sure no one's left behind," it said in a statement to The Reg .
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"We believe that everyone should have access to the latest broadband technology and it's a zero-cost move that will support growth in the economy. We'll respond to the consultation and urge the government to review responses and introduce legislation rapidly to benefit homes and businesses across the UK."
However, internet access research website Thinkbroadband, [13]said it was concerned the planned legislation will focus specifically on 1 Gbps as requirements change over time, and it is important for consumers to have choice rather than a single provider.
Further, it said problems are not limited to flats as houses can have connections blocked by landowners, such as of private roads.
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The consultation, which includes a question on whether changes should also apply to commercial properties or houses, closes on February 16. ®
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[1] https://www.gov.uk/government/consultations/legislative-proposals-to-address-broadband-rollout-in-leasehold-flats/legislative-proposals-to-address-broadband-rollout-in-leasehold-flats#the-proposals
[2] https://www.theregister.com/2025/12/01/apartment_blocks_fiber_uk/
[3] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/networks&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2aUKNTJUDMMRSFcaI87gOswAAAVc&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0
[4] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/networks&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44aUKNTJUDMMRSFcaI87gOswAAAVc&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0
[5] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/networks&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33aUKNTJUDMMRSFcaI87gOswAAAVc&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0
[6] https://www.gov.uk/government/news/flat-owners-to-get-new-rights-to-faster-more-reliable-broadband-under-government-plans
[7] https://www.theregister.com/2025/11/28/brsk_breach/
[8] https://www.theregister.com/2025/08/01/virgin_media_ditches_plans_for/
[9] https://www.theregister.com/2025/10/29/zen_internet_unfair_dismissal/
[10] https://www.theregister.com/2025/10/17/crossed_wires_iioc_case/
[11] https://www.theregister.com/2025/12/01/apartment_blocks_fiber_uk/
[12] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/networks&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44aUKNTJUDMMRSFcaI87gOswAAAVc&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0
[13] https://www.thinkbroadband.com/news/government-proposes-major-changes-to-broadband-access-to-leasehold-flats
[14] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/networks&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33aUKNTJUDMMRSFcaI87gOswAAAVc&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0
[15] https://whitepapers.theregister.com/
Sometimes buildings are managed through agents. For the agent there is a cost: doing something. They'd rather collect their cut for doing nothing.
Our first flat was an attic flat with a dormer window that let in showers of water onto our dining table when it rained. It took a lot of haranguing to get it fixed although the leak must have been causing deterioration to the structure of the building. They were also uninterested in a crack opening up where the back staircase seemed to be falling away from the main building.
Depends, one approach to wiring blocks is install rooftop distribution box(es) then run trays and external cabling over the outside of the building with at least one tail left outside each flat.
Then when the flat gets connected, drill through the external wall, or window frame if possible, to run the cable into the flat.
It doesn't cost the building owner anything, but it leaves the building entwined in cable, that traps crud, looks nasty, may start popping loose and flapping around if poorly done, and makes maintenance more fiddly (i.e. expensive) as there's cable all over the place.
My block is now on the fourth generation of being externally cabled this way, first the GPO for telephones, then 1980s cable TV, 1990s coax interweb/TV, now fibre. Whenever the old cable dies, it gets left in place, old operator(s) won't take it away, the new operator won't clear it, and the owner would want leaseholders to cough up for it.
Having seen the standard of cabling run locally by one of the non-Openreach fibre networks I can have sympathy for landlords. This company has left cables hanging loose, some from poles they've erected, some as loops on the outside of street facing properties (in a few cases, on the verge of being classed as a public hazard). In some areas of the country local yobs would have had great fun.
I suppose there's more money to be made from installing fibre in flats than providing an effective service to rural properties.
@Doctor Syntax
"I suppose there's more money to be made from installing fibre in flats than providing an effective service to rural properties."
I would expect so. A block of flats is likely in a place with a concentration of people therefore nearer to existing infrastructure. The flats likely containing a number of residents more likely to take up the offer of faster internet.
Compare that to ass end of nowhere which is out of the way of existing infrastructure and few residents who may or not care about faster network speeds and it does make some sense. One of the appeals of ass end of nowhere is to get away from the usual infrastructure that makes up population centres.
Only if the owner/manager permits access, and there's no technical challenges to running the fibre. There's a surprising number of absentee landlords (often overseas) for some HMO type properties, some are simply lazy, inconsiderate types, or even bungling and obstructive housing associations or service companies. Even with permission there's often technical challenges some of which will be obvious if you think about it - eg no suitable ducting within the premises, ducting that's blocked or inaccessible, no safe access for routing cables up walls, electrical, fire, or building code problems uncovered when work starts etc etc.
The flats that haven't been served will often have at least one, sometimes many of these problems, so even with a legal obligation to allow installation, it doesn't follow that it will be economic for the networks, especially if take up rates are low or customer quality is poor.
"customer quality is poor."
The first time (and very probably the last) I have seen that phrase with the word service omitted especially when discussing telcos.
Presumably means "below zero" (bozo) [profitability] customers.
True, although, having fallen tired of London (Yes, I hear Samuel Johnson's quote in my head), I've been looking in the Yorkshire dales for properties, and there is the very excellent https://b4rn.org.uk/ that provides rural broadband through access to farmer's fields, etc. Easy to dig up one of those than a road. So, almost every property I've seen has had 1Gbps fibre broadband, even some 500m from the nearest road :-)
Real Estate tenure in the UK…
might be a bit confusing to a non Brit.
I only have a vague idea about the difference between Renters, Lease Holders and Freehold Owners in the UK or do I mean England and Wales? (Scottish Law is bound to be different. ;)
In AU it is pretty much Torrens title (~Freehold) xor Strata Title (and older Company title); Residential (and Commercial) Tenancy.
Every few months I receive an offer for a free upgrade to fiber for the existing NBN connection that isn't actually connected (which is a bit Matt 25:29.) The suburb must have been cabled for fiber when developed in the early noughties (also has underground power which is surprisingly rare in these storm prone areas.)
Two mobile 4G/LTE connections are still cheaper than a single bottom tier NBN connection.
Re: Real Estate tenure in the UK…
No, there are plenty of leases in Australia.
There is no freehold in the ACT. In the ACT leasehold is the only possibility. The ACT government owns all the non-national-park land and only makes it available under a 99-year Crown lease.
I demand gigabit connection in my flat!
Can I now sue the landlord?
Yes, yes I know it's impossible to actually get it round here, but they've promised I can demand it off my landlord!
Wrong target
How about the government get rid of leasehold residential tenure instead! The right to fast broadband (along with other more important matters) follows once commonhold exists.
Daft for a building owner to object, having 1G+ speeds in a flat is a advertising bonus, especially if it costs them nothing?