Global bank HSBC and Mistral AI have announced a deal they say will spread the use of generative AI across the financial institution, saving employees time and improving processes.

In a statement [1]announcing the multi-year deal - the financial details of which were not disclosed - the pair said that the bank would get access to Mistral AI’s commercial models, including future developments.

Meanwhile, the $65.9 billion revenue bank said it would combine its “strong internal technology capabilities” with the French LLM developer’s expertise “to enhance current AI initiatives through self-hosted AI models that operate on HSBC’s internal technology systems”.

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Using AI platforms could help “client-facing teams to deliver tailored communications at speed” and allow “marketing teams to launch hyper-personalized campaigns”. The bank was also considering using AI to enhance financial analysis of complex and document-heavy client lending or financing processes.

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In a prepared statement, HSBC Group CEO Georges Elhedery said: “The partnership will equip our colleagues with tools to help them innovate, simplify daily tasks, and free up time to deliver for our customers.” The tie-up is the latest in a string of plans announced by global banks designed to signal their intent to adopt generative AI.

Bank of America, for example, has [5]announced it is set to spend billions of dollars on technologies, including AI, to improve employee productivity and accrue more revenue. It has set aside $4 billion for new technology capabilities, such as AI, in its $13 billion tech budget, it told investors.

[6]HSBC spies $207B crater in OpenAI's expansion goals

[7]Intrusion at real estate finance biz sparks concern for big banks

[8]Blockchain just became an utterly mainstream part of the global financial system

[9]Someone compromised US bank watchdog to access sensitive financial files

Hari Gopalkrishnan, chief technology and information officer for Bank of America, said bank relationship managers could look after more clients by using AI to perform tasks such as preparing client briefing documents before meetings. "You now can have a banker cover 50 clients instead of 15. And that's exactly what we're seeing in the real world."

In October, UK-based Lloyds Banking Group promised to [10]continue to use “digitization” to power a program of branch closures. It had invested £3 billion over three years, and £4 billion over five years, in transformation, a large chunk of which has gone on technology and cybersecurity, it told investors. It claimed to have already found £1.5 billion in savings and promised to look for further opportunities to reduce manual back-office processes.

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In July, NatWest Group announced [12]a five-year collaboration with AWS and Accenture designed to improve its analytics performance for customer data and make better use of AI and the cloud.

The bank said it is preparing to consolidate "various data streams into a single, bank-wide data platform, enabled by AI." ®

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[1] https://www.hsbc.com/news-and-views/news/media-releases/2025/hsbc-and-mistral-ai-join-forces-to-accelerate-ai-adoption-across-global-bank

[2] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/aiml&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2aS3JqYJdPGwVyhRgw0b0RgAAAAM&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0

[3] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/aiml&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44aS3JqYJdPGwVyhRgw0b0RgAAAAM&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

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[5] https://www.reuters.com/business/finance/bofa-says-ai-is-boosting-bankers-productivity-revenue-2025-11-17/

[6] https://www.theregister.com/2025/11/26/openai_funding_gap_hsbc/

[7] https://www.theregister.com/2025/11/24/situsamc_breach/

[8] https://www.theregister.com/2025/10/01/swift_blockchain_plan/

[9] https://www.theregister.com/2025/04/09/occ_bank_email_hack/

[10] https://www.theregister.com/2025/10/02/lloyds_banking_group_digitization_investor_call/

[11] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/aiml&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44aS3JqYJdPGwVyhRgw0b0RgAAAAM&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[12] https://www.theregister.com/2025/07/23/natwest_aws_accenture_deal/

[13] https://whitepapers.theregister.com/