Britain's Ministry of Justice just signed up to ChatGPT Enterprise
- Reference: 1761290106
- News link: https://www.theregister.co.uk/2025/10/24/ministry_of_justice_chatgpt/
- Source link:
The [1]agreement will deploy ChatGPT Enterprise on the desktops of 2,500 employees for use in "routine tasks," such as writing support, compliance and legal work, data and research processes, and document analysis.
It doesn't appear that it will feature in lawmaking, but neither OpenAI nor the Ministry of Justice gave us any more details regarding specifics, beyond what has already been made [2]public , nor did we get a response about timelines or how much the deal is worth.
[3]
OpenAI is also introducing UK data residency on October 24, thus easing some regulatory concerns. OpenAI calls it "Sovereign AI," although true sovereignty means considerably more than where data is stored. Processing must also be considered.
[4]
[5]
According to OpenAI, the MoJ is the first to take advantage of UK data residency under the agreement.
The UK is an important market for OpenAI, ranking among the top five globally for paid subscribers and developers. CEO Sam Altman said: "The number of people using our products in the UK has increased fourfold in the past year.
[6]
"It's exciting to see them using AI to save time, increase productivity, and get more done. Civil servants are using ChatGPT to improve public services and established firms are reimagining operations. We're proud to continue supporting the UK and the government's AI plan."
ChatGPT is already used in several tools, including " [7]Humphrey " – an AI assistant designed to take some of the administrative load off civil servants – and "Consult," which sorts public consultation responses to speed up the public consultation process.
The government last week issued a release that [8]attributes impressive time savings and efficiency gains to the use of the Consult tool. The software took two hours to categorize more than 50,000 responses to a government-commissioned review of the water sector. Experts needed a further 22 hours to check the results.
[9]
UK government said "the work of 'Consult' was compared to two groups of experts. It agreed with one or both of the groups almost 83 percent of the time, while the two well-practiced human groups only agreed with each other 55 percent of the time."
[10]OpenAI's Atlas shrugs off security concerns over prompt injection
[11]OpenAI releases bot-tom feeding browser with ChatGPT built in
[12]Boris Johnson confesses: He's fallen for ChatGPT
[13]OpenAI's ChatGPT is so popular that almost no one will pay for it
It was also deployed to support analysis by the Scottish government and to sort responses to the Digital Inclusion Action Plan.
OpenAI is not the only AI with its claws in the British administration. The Department for Health and Social Care [14]reported productivity improvements during a trial of Microsoft 365 Copilot covering 30,000 NHS staff across 90 organizations. According to Microsoft, an average of 43 minutes per person per day was saved.
The figures were then extrapolated to 400,000 hours of staff time being saved every month – "amounting to millions of hours annually."
A trial at the Department for Business and Trade showed [15]little or no discernible gain in productivity, however. Some tasks such as writing emails or summarizing meetings were improved. Other tasks like data analysis did not go so well, with quality and accuracy poorer when using the AI tools.
The Register asked OpenAI and the Ministry of Justice how quality would be assured with the rollout of ChatGPT Enterprise, but we have yet to receive a response.
The addition of data residency will remove a barrier to the public sector's use of OpenAI's technology. Given the variable results of trials using Microsoft Copilot, OpenAI's ChatGPT is poised to make further inroads as the UK government drives its AI agenda forward. ®
Get our [16]Tech Resources
[1] https://openai.com/index/the-next-chapter-for-uk-sovereign-ai/
[2] https://www.gov.uk/government/news/openai-to-expand-into-uk-data-hosting-after-major-growth-deal
[3] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/aiml&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2aPtOOSQViTQoRAj5W4VP6QAAAEM&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0
[4] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/aiml&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44aPtOOSQViTQoRAj5W4VP6QAAAEM&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0
[5] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/aiml&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33aPtOOSQViTQoRAj5W4VP6QAAAEM&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0
[6] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/aiml&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44aPtOOSQViTQoRAj5W4VP6QAAAEM&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0
[7] https://www.theregister.com/2025/01/21/ai_humphrey_uk_government/
[8] https://www.gov.uk/government/news/ground-breaking-use-of-ai-saves-taxpayers-money-and-delivers-greater-government-efficiency
[9] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/aiml&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33aPtOOSQViTQoRAj5W4VP6QAAAEM&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0
[10] https://www.theregister.com/2025/10/22/openai_defends_atlas_as_prompt/
[11] https://www.theregister.com/2025/10/22/openai_crams_chatgpt_into_atlas/
[12] https://www.theregister.com/2025/10/17/boris_johnson_loves_chatgpt/
[13] https://www.theregister.com/2025/10/15/openais_chatgpt_popular_few_pay/
[14] https://www.gov.uk/government/news/major-nhs-ai-trial-delivers-unprecedented-time-and-cost-savings
[15] https://www.theregister.com/2025/09/04/m365_copilot_uk_government/
[16] https://whitepapers.theregister.com/
Re: modern-day tulip mania
Worryingly, what made tulips so desirable was a virus.
Metrics and layoffs
Somehow I never see news about layoffs in ministries. What if all they do is emails and meetings?
So what can actually be improved? - with AI or without. Excuse me my ignorance as the articles do not specify what the workers actually do. I just liked so much what Milei did with his ministries.
Re: Metrics and layoffs
"Somehow I never see news about layoffs in ministries. "
Perhaps because you can't operate a search engine and don't follow the news:
https://news.sky.com/story/civil-service-to-axe-10-000-jobs-chancellor-rachel-reeves-says-as-she-eyes-cutting-2bn-in-costs-13334155
https://www.theguardian.com/politics/2025/mar/09/labour-promises-radical-shake-up-of-uk-civil-service
https://news.sky.com/story/civil-service-to-axe-10-000-jobs-chancellor-rachel-reeves-says-as-she-eyes-cutting-2bn-in-costs-13334155
https://www.instituteforgovernment.org.uk/comment/spending-review-2025-civil-service
https://www.civilserviceworld.com/professions/article/departments-agree-16-admin-savings-and-5-total-efficiency-savings
"What if all they do is emails and meetings?"
On the policy side that is a lot of what they do:
https://www.civilservant.org.uk/process-policy_design.html
But if you don't like that, then how would you like policy to be designed without meetings, research and comms? In the same way as Ronald Dump pulls new policies out of his hairy orange arse?
Re: "writing support, compliance and legal work, data and research processes"
All this AI in government bollocks is a post-hoc decision to try and justify and enable getting rid of 15% of MoJ staff (this figure publicly announced). Problem is going to be is that nobody actually knows how AI is going to make a difference, nor how anyone will guard against omission or error. All very well prattling on about needing to check the facts, if they've got rid of one in seven of the workforce, where's the resource going to come from? As with any restructuring, it will be those with experience or talent looking to take the money and leave, the remainers will be unsettled and operating in a maelstrom of ongoing reorganisations.
These failings will be most keenly felt in the longer term, when policy and laws have been formed on foundations of AI-sourced errors, and I suspect we'll never actually get to see the specific cause of error, it'll just be badly drafted law with unintended outcomes. Although to be fair there's enough of those already.
OMFG. I retired not long ago from the MOJ, and part of my role was drafting certain types of internal policy documents which were to be promulgated (that's what we called it) over the name of the Lord Chief Justice, Head of Tribunals, or the Lord Chancellor. One quite important one took 18 months to push though, partly because of petty alterations demanded by various branches of the ministry, often due to stupidity, ignorance of grammar or spelling, etc. I can only imagine the shit-show heading towards justice system users (victims?), clients, stakeholders, office-holders, and so on. Considering the trouble we had with Atos.
Stop the World...
..I want to get off.
It's going to take a lot of work writing case reports to match all those hallucinated citations it introduces. If it's given the task of writing them itself it will just introduce more of them.
Computers administering justice? What could possibly go wrong?
[1]Computers Don't Argue By Gordon R Dickson. 1965!
[1] https://nob.cs.ucdavis.edu/classes/ecs153-2019-04/readings/computers.pdf
"writing support, compliance and legal work, data and research processes"
Did they use an LLM to argue the case for LLMs in the legal system [1]and the LLM made up fake research to support it ?
This is nothing but a modern-day [2]tulip mania , but at least tulips look nice and don't make up fake documents that people are in danger of taking seriously.
[1] https://apnews.com/article/artificial-intelligence-chatgpt-fake-case-lawyers-d6ae9fa79d0542db9e1455397aef381c
[2] https://en.wikipedia.org/wiki/Tulip_mania#Social_mania_and_legacy