AWS outage turned smart homes into dumb boxes – and sysadmins into therapists
- Reference: 1761062704
- News link: https://www.theregister.co.uk/2025/10/21/aws_outage_aftermath/
- Source link:
The AWS outage saw a long list of services go dark, from Snapchat to Signal, but the real victims were the gadgets that revealed how ludicrously cloud-dependent our creature comforts have become.
Major AWS outage across US-East region breaks half the internet [1]READ MORE
One of the standout casualties was EightSleep, the so-called smart mattress that learns your body, adjusts its temperature, tracks your sleep phases, and streams that data back to the cloud for a cool $200 a month.
"My bed is stuck in Relax mode and won't change," [2]moaned one user , while another admitted they were "sweating through my sheets because the app's dead."
Another exasperated sleeper [3]noted that EightSleep pumps out 16 GB of data a month – an impressive haul to generate while unconscious.
[4]
Meanwhile, the automated litter box LitterRobot briefly forgot how to talk to its servers. "LitterRobot was my casualty this time," wrote one Redditor. "Thankfully it still worked, but couldn't monitor – which I had alerts set for anyway, so great functional test." The cats, at least, remained operational.
[5]
[6]
Elsewhere, SwitchBot owners found their "robot fingers" had lost feeling, and users of Philips Hue bulbs, the supposed gold standard of smart lighting, were left in the dark.
And then there was the bathroom (Internet of Toilets) – or so claimed a [7]Reddit post, complete with a "Bathroom Closed AWS Outage" sign. It was a joke, of course, but in a world where beds, bins, and bulbs need cloud access, who's to say the the crapper isn't next?
[8]
By the time [9]engineers had traced the chaos back to a DNS snafu , social media had already turned the outage into a full-blown art installation. On Reddit's r/sysadmin, the thread titled "If you were the AWS server guy after a day like today, what's the first thing you're doing when you clock out?" quickly devolved into collective therapy.
"Definitely a 'drive home with the radio off' day," sighed one poster. Another imagined "chatting with the CrowdStrike guy" – a nod to [10]last year's equally disastrous software snafu . Some went darker: "I'd use my company credit card on cocaine and hookers, because if I'm gonna be fired anyway, I want one hell of a going-out-in-style story." One fantasized about going full spy thriller: "Turn off my phone, alter my appearance, think about changing my name, hotwire someone else's car, check into a hotel under an assumed name and deny, deny, deny."
[11]AWS admits more bits of its cloud broke as it recovered from DynamoDB debacle
[12]Today is when the Amazon brain drain finally sent AWS down the spout
[13]AWS outage exposes Achilles heel: central control plane
[14]Microsoft 364 trips over its own network settings in North America
Others simply acknowledged the endless grind of modern infrastructure work. "lulz. you think these guys get to clock out," one Redditor wrote.
But the most cutting line came from a commenter who suspected there might not be a "guy" at all anymore: "It's funny you think it's a guy and not a straight AI production code push with AI code review."
Maybe that's the problem. As The Register noted yesterday, [15]AWS's outage came amid a wave of brain drain inside Amazon's cloud division – the kind of slow leak that makes you wonder who's really left to flip the switch when the bots break the internet.
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It's easy to laugh, but the outage was also a reminder of how fragile our "smart" world really is. The EightSleep became a glorified heating pad, the LitterRobot a luxury scoop, the Hue bulbs a collection of dumb glass, and Alexa a silent witness to it all.
As one weary Redditor put it: "We always joke about putting everything in the cloud. Today the cloud put everything on hold." ®
Get our [17]Tech Resources
[1] https://www.theregister.com/2025/10/20/amazon_aws_outage/
[2] https://www.reddit.com/r/EightSleep/comments/1obd92h/app_down/
[3] https://x.com/zimm3rmann
[4] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_offprem/paasiaas&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2aPgCdDKDjbrlmvXKASo4MwAAAYg&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0
[5] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_offprem/paasiaas&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44aPgCdDKDjbrlmvXKASo4MwAAAYg&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0
[6] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_offprem/paasiaas&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33aPgCdDKDjbrlmvXKASo4MwAAAYg&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0
[7] https://www.reddit.com/r/ProgrammerHumor/comments/1oc0heq/nowhereissafe/
[8] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_offprem/paasiaas&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44aPgCdDKDjbrlmvXKASo4MwAAAYg&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0
[9] https://www.theregister.com/2025/10/20/aws_outage_amazon_brain_drain_corey_quinn/?td=rt-3a
[10] https://www.theregister.com/2024/09/25/crowdstrike_to_congress_perfect_storm/
[11] https://www.theregister.com/2025/10/21/aws_outage_update/
[12] https://www.theregister.com/2025/10/20/aws_outage_amazon_brain_drain_corey_quinn/
[13] https://www.theregister.com/2025/10/20/aws_outage_chaos/
[14] https://www.theregister.com/2025/10/10/microsoft_365_na_outage/
[15] https://www.theregister.com/2025/10/20/aws_outage_amazon_brain_drain_corey_quinn/
[16] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_offprem/paasiaas&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33aPgCdDKDjbrlmvXKASo4MwAAAYg&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0
[17] https://whitepapers.theregister.com/
Re: First world problem
The kind of person gullible or dumb enough to spent $200 a month on a gimmicky, data-harvesting electric blanket likely lacks the critical thinking skills to figure that out....toasty.
Re: First world problem
"Can I just ask one question... would anyone like any toast?"
Re: First world problem
But only if toaster is at least three million years old. Oh, you are? Golly good quality!
Re: First world problem
"I suppose just unplugging the damn thing from the mains was too difficult?"
Alexa was probably unresponsive &\or as was the associated SMART Plug.
Re: First world problem
It gets worse than that - a woman in New Zealand was silly enough to announce in the national news that a) she couldn't remember how to turn on her bedside light manually, and b), that she had to go to bed in a cold room because the smart plug her heater was plugged into didn't work. I've never looked at one of the Alexa controlled smart plugs, but I assume now that they must lock the appliance plug into themselves when connectivity is lost, thus preventing the obvious solution from being applied.
The answer?
HOME ASSISTANT! HOME ASSISTANT! BESPOKE CONFIGURATION DOT YAML FILES!
Really?
...in a world where beds, bins, and bulbs need cloud access
These things don't *need* cloud access. They might have it for some reason but need?
Thinking back I don't recall beds and bins not working when there was no cloud.
Again a "solution" looking for a problem and a way to part money from a certain class of punters.
Call me an olf fossil, luddite or what you will, I see no reason to waste my money on this frippery.
Re: Really?
" I see no reason to waste my money on this frippery."
I bought a house.
Re: Really?
"I bought a house."
Luxury.
Re: Really?
Obligatory response: "A house? You were lucky to have a house! We used to sleep in one room, 26 of us. "
Or should it be: "We used to hafta get 'out the lake, 3 am, clean the lake, eat a handful 'o hot gravel, work 20 hours a day at mill, for a penny a month"
Re: Really?
for a penny a month
You got a whole penny ?
Y' spoiled southern pansy, yer don't know how good yer had it!
The world would be better off without most of the SmartShit described in this article!
Most?
Fair point- should have written 'all'!
A taste of the future.
Because all of these 'smart' things will be paperweights eventually.
Re: A taste of the future.
Would not be surprised if they become paperweights due to their owners moving off AWS to some other cloud and the client contains cloud provider specific functionality…
Re: A taste of the future.
I suspect that at least in the case of the "smart mattress" the company responsible will keep the product active for somewhat longer than the usual IoT tat. $200/month to "monitor sleep data"? That's a ridiculous revenue stream.
Re: A taste of the future.
One of the standout casualties was EightSleep, the so-called smart mattress that learns your body, adjusts its temperature, tracks your sleep phases, and streams that data back to the cloud for a cool $200 a month.
Sounds ridiculous but (very much Devil's advocate and somewhat tongue in cheek) it would be nice occasionally if my bed could tell me if I was too warm or too cold. It seems to be something that's coming on with age - sometimes I feel cold when actually I'm too warm or vice versa.
Re: A taste of the future.
> it would be nice occasionally if my bed could tell me if I was too warm or too cold.
You are supposed to be sleeping, the last thing you really want is the bed constantly woke you up to tell you “you are a little warm, do you want me to cool it down?” Then a few minutes later “you are little cold, do you want me to warm the bed up?”….
Re: A taste of the future.
Who needs an app for that? "Just let me warm my feet for a moment..."
Re: A taste of the future.
"Just let me warm my feet for a moment..."
Nice of your good lady to give you warning, that she's about to plant her ice cold feet on your person!
Re: A taste of the future.
Jesting aside, my wife bought - on an impulse, on Prime Day - something called a BedJet a couple of years ago. It's basically a small under-bed fan heater / refrigerator, with a duct to direct the air under the bed's lower fitted sheet. Sounds like a gimmick, right? Well, that's what she thought & had immediate buyer's remorse, until one day out of curiousity she had me set it up on her bed.
Well, now she's hooked, and swears it's the best thing ever. When she gets cold - I'm choosing my words carefully, because I don't want to sound like a sexist pig, but she does seem to feel the cold a lot more at night, shivering even when I am passing out from heat - it'll blow carefully-temperature-monitored air straight up the bed from her feet onwards.
And no, it's not cloud- or subscription-based, we're not QUITE that daft, and it has both a physical remote control and a WiFi direct phone app.
Before that, the state-of-the-art in bed heating was a hot water bottle, or in extremis , me holding the covers up on the side and wafting a hair-dryer carefully up and down. This is apparently an unqualified improvement :)
Re: A taste of the future.
Do you have one-mattress bed (maybe even shared sheets?) of a split double bed? I know it is a cultural thing, as for Germany a split double bed is the norm. Reason is what your situation describes: Women are (usually, only very few exceptions) more susceptible to cold, so the mattress, sheets and blankets can be tuned to her, which would give you a heatstroke even if the room would be at 10°C. She gets her [1]Lammfell , you get your satin, and you both feel great at night.
[1] https://www.ecosia.org/images?q=lammfell%20bettdecke
Re: A taste of the future.
"You are supposed to be sleeping, the last thing you really want is the bed constantly woke you up to tell you “you are a little warm, do you want me to cool it down?” Then a few minutes later “you are little cold, do you want me to warm the bed up?”…."
I have a wife for that sort of thing :-)
Re: A taste of the future.
"I have a wife for that sort of thing :-)"
They do seem to work as a negative feedback system, they tend to be cold when you are hot or vice versa!
Icon - I'll get me dressing gown!
Re: A taste of the future.
Ah, come on - surely there's a market for a new, improved version which collects even more telemetry, for only $400/month? Plus the cost of the new mattress required for all this magic to work, of course!
Re: A taste of the future.
"Would not be surprised if they become paperweights due to their owners moving off AWS to some other cloud and the client contains cloud provider specific functionality…"
Or they return too many things back to Amazon and their account is cancelled.
Cancer
So AWS spreads like cancer. They can do whatever they want now, because regulators can't just order them to close.
Next step, they'll be openly telling governments do this and that policy or I will switch you off.
Re: Cancer
I suspect some in the Whitehouse got a surprise and having had their eyes opened and for some light bulbs have gone off with respect to the opportunities for extortion this vulnerability presents.
Re: Cancer
I wonder if The Donald went dim and lost his colour
Re: Cancer
Most certainly didn't. Even AI isn't a stupid as King Donald I, his stupidity is a natural gift, or a creative art.
Oh sh*t
in a world where beds, bins, and bulbs need cloud access, who's to say the the crapper isn't next?
As it happens, today is the day when pre-ordered cloud based [1]crap monitoring devices are shipped.
Nothing to worry about as they assure purchasers that they use encryption at every step, and there is fingerprint authentication on the device. No mention of whether the fingerprint reader works if the finger is.... shall we say, unclean. Yuk.
[1] https://www.kohlerhealth.com/dekoda/
Re: Oh sh*t
Nothing to worry about as they assure purchasers ~ That's a good one! I see what you did.
Re: Oh sh*t
"As it happens, today is the day when pre-ordered cloud based crap monitoring devices are shipped."
Wasn't that going to be the next big product launch for Theranos?
Re: Oh sh*t
Thuranus?
16 GB while unconscious
Anyone who pays $200/month for an electric blanket has minimal consciousness in the first place.
Imagine there is a complete outage of a region
and you in Europe don't notice a thing, since neither your work of private stuff depends on that region... Or on Amazon cloud in general.
I read and saw a lot later on. Sounds like Active Directly, since year 2000, is a more stable DNS cluster :D :D... But hey, who knows how long, the dismantling is going on since Nadella.
I must be missing out...
Because my lights, heating, bed, toaster, oven, washing machine, fridge freezer, microwave, hot water, curtains, TV and HiFi just keep working.
Maybe I'm just not a lazy cunt that has the ability press a button, rather than get an app to do it for me.
Not in the Smart World™
Join me my friends, leave the smart world for the good old fashioned thinking world!
Re: Not in the Smart World™
"Join me my friends, leave the smart world for the good old fashioned thinking world!"
We have cookies!
Open letter to all affected by this
We[0] told you so!
In fact, we started warning you not to buy into the scam well over twenty years ago.
Colo(u)r me completely unsympathetic.
[0] TINW
It's not just tossers who use smart stuff
They are a lifeline for my wife who is bedbound.
Re: It's not just tossers who use smart stuff
You are completely right, some of these products can indeed represent a boon for the physically disabled. No one is criticizing that aspect.
It's the physically abled idiots that have more money than sense that garner our ire.
That and the fact that the companies hawking the tat are all using it as a means to monetize our private life under flimsy excuses.
Many companies are moving to AWS
They get enamored with the idea of leaving it all to Amazon. Move to the cloud, fire your staff.
"Smart home" stuff needs to support a local cloud
With Threads there is no longer any reason there shouldn't be some options for this appearing. Maybe it is more expensive (because less opportunity for data collection) but if I could have it all talk to my Apple TV (if I upgraded it to a newer one that supports Threads) I might consider some smart home stuff. Dependence on the cloud, and the privacy implications of that, keeps me on the sidelines despite being the perfect demographic.
It amazes me how gullible the average consumers are, buying Ring cameras where you don't (truly) control whether the police has access to it, fridges that demand internet access to have features like icemakers work properly, light bulbs that have to talk to a server a thousand miles away to be commanded to turn on or off. We need a longer AWS outage, and hitting during the hours everyone in the US is awake, to possibly wake people up from this folly.
I guess that "smart mattress" company would argue that all the processing required for their 16 GB of monthly uploads can't be done locally, but that would be a lie. There's no way they are devoting more processing than a generic 'E core' running 24x7 to each user, so some sort of smart hub providing local cloud services would work fine. They just can't datamine information on people's sex positions and frequencies (if a "smart mattress can't tell the difference between sleep and sex either it isn't very good at its job or you aren't very good at yours :) ) which they probably sock away along with tons of other stuff because storage is so cheap, hoping it will someday have value.
Re: "Smart home" stuff needs to support a local cloud
You don't need to wait for [1]"Threads" . There is enough local-only smart home stuff, and several helper tools like homeassistant, iobroker and so on to simplify it for less advanced users. There are also enough already existing norms for local-only smart home besides bluetooth and WLAN. Unless you get a big antenna to play tetris on the office building 100 meters away which uses unprotected lamps, then it is not local to your home any more.
[1] https://xkcd.com/927/
First world problem
EightSleep, the so-called smart mattress that learns your body, adjusts its temperature ... "sweating through my sheets because the app's dead."
I suppose just unplugging the damn thing from the mains was too difficult? Probably scared of it rebooting properly when it was plugged back in.