Starlink outage knocks tens of thousands offline worldwide
- Reference: 1757933162
- News link: https://www.theregister.co.uk/2025/09/15/starlink_outage/
- Source link:
The outage was brief. According to [1]Downdetector.com , approximately 40,000 users reported problems early this morning before service was restored for the majority of affected customers. SpaceX, which operates Starlink, has not responded to a request for comment.
Starlink's website [2]reportedly acknowledged problems, but the message has since been removed.
[3]
The constellation consists of thousands of satellites in low Earth orbit (LEO). SpaceX regularly adds to the total with Falcon 9 launches. The company [4]completed the 300th Starlink mission on September 13 with the deployment of another 24 satellites.
[5]
[6]
When it works, the system allows customers to access the internet with just a receiver, making it ideal for users in areas with little or no connectivity from traditional means. It has also proven invaluable in conflict zones. The service has shown itself to be an effective tool during the war in Ukraine. According to a Telegram [7]post purporting to represent the Ukrainian Armed Forces, today's outage resulted in Starlink terminals going down along the front line. Service was reportedly restored half an hour later.
SpaceX is based in the US and is led by an individual more [8]notable for his online antics than technological prowess these days.
[9]SpaceX bulks up Starlink Direct to Cell with $17B EchoStar spectrum deal
[10]Gigs in space: Amazon breaks bandwidth barrier with Kuiper's satellite broadband
[11]Unlike most of Musk's other ventures, Starship keeps it together for Flight Test 10
[12]Tesla bid to become a UK electricity supplier gets politically 'charged'
European leaders are [13]mulling replacements for the service to reduce dependence on an increasingly unpredictable US administration. A sudden unplanned and unexplained outage won't soothe nerves already jittery from the Trump 2.0 regime taking a [14]chainsaw to international relations.
Starlink's outage also comes as the constellation faces increasing competition. Eutelsat OneWeb is now operational, although it is more aimed at communities, businesses, and governments rather than consumers. Jeff Bezos' Project Kuiper has also finally [15]got off the ground and expects to start service by the end of this year.
[16]
Unlike Starlink, which is a division of SpaceX, Project Kuiper is not part of Bezos' Blue Origin equivalent. It instead falls under the same unit of Amazon responsible for the Kindle and Echo. ®
Get our [17]Tech Resources
[1] https://downdetector.com/status/starlink/
[2] https://www.reuters.com/technology/elon-musk-s-starlink-reports-service-outage-thousands-of-users-affected-2025-09-15/
[3] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/networks&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2aMg4FuV2WPsy0Wi4sUcN8wAAA5Q&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0
[4] https://x.com/SpaceX/status/1966939749710807287
[5] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/networks&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44aMg4FuV2WPsy0Wi4sUcN8wAAA5Q&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0
[6] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/networks&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33aMg4FuV2WPsy0Wi4sUcN8wAAA5Q&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0
[7] https://web.telegram.org/a/#-1001680956281
[8] https://www.theregister.com/2025/01/07/musk_political_adventures/
[9] https://www.theregister.com/2025/09/09/spacex_echostar_spectrum_deal/
[10] https://www.theregister.com/2025/09/04/amazon_kuiper_speed_jetblue/
[11] https://www.theregister.com/2025/08/27/spacex_starship_flight_10/
[12] https://www.theregister.com/2025/08/22/tesla_bid_to_become_a/
[13] https://www.theregister.com/2025/03/07/eutelsat_starlink_ukraine/
[14] https://www.bbc.co.uk/news/articles/c4g9nmeyzkjo
[15] https://www.theregister.com/2025/06/24/second_project_kuiper_launch/
[16] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/networks&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44aMg4FuV2WPsy0Wi4sUcN8wAAA5Q&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0
[17] https://whitepapers.theregister.com/
It won't fit on a floppy - it fits nicely in a 1550 diecast box with a flashing red light on the top.
Beat me to it...although nowadays I think you can compress assorted clouds into a tank you can wear on your back.
1550 diecast box with a flashing red light on the top.
With [1]a lot of caching ?
[1] https://xkcd.com/908/
The DIE is CAST!
I knew what boxes and diecasting were.
However, since looking up "1550 diecast box", I've been stunned to read that the boxes have been "casted".
Who can I blame? They should have been cast away before this could happen!
According to this it was plastic…
https://theitcrowd.fandom.com/wiki/The_Internet
"The ITY Crowd" Season 3, Episode 4
Jen: [Moss has a small plastic box with a flashing light] What is it?
Moss: This, Jen, is the Internet.
Jen: What?
Moss: That's right.
Jen: This is the Internet? The whole Internet?
Moss: Yep. I asked for a loan of it so that you could use it in your speech.
Jen: It's so small.
Moss: That's one of the surprising things about it.
Jen: Hang on, it doesn't have any wires or anything.
Moss: It's wireless.
Maybe it's like ye olde Ceefax/Teletext and it cycles through the whole internet, you just have to wait until the bit you want comes around. Or maybe, and I'm just throwing this out as a possibility, the writer is an idiot.
'you just have to wait until the bit you want comes around'
Just like Alice's Restaurant then.
Here it comes ...
I remember systems were you made requests using dial-up and then satellite beamed you the response (and of course everyone with the receiver could intercept it).
The original DirecPC antenna was just a receiver. Must be the same tech. It could fill your HD cache with web page it thought you might like.
The return path was a phone line.
The pickle-jam constellation
The next batch of satellites will form a new constellation to jam all the other constellations. That in turn will cause yet another constellation to be created to jam the jamming constellation from jamming the first constellation. And then, when yet another constellation for jamming the jamming of the jamming constellation was being created and, boom, the Kessler syndrome hit and we got jammed and ended up in with a pickle.
Re: The pickle-jam constellation
Look for a flying Winnebago - prepare to be... jammed!
Re: The pickle-jam constellation
Spaceballs 2 is expected to be released in 2027, so lots of time to prepare!
Mine showed network issues from 0527 - 0542 BST this morning.
Anon, 'cos well... I'm paying money to herr musk.
El Reg failed to include the photo of Doofusführer Musk pointing to where his non-working satellites were in the article.
..."approximately 40,000 users reported problems"...
Reg missed a snarky opportunity:
"The outage was brief. According to Downdetector.com, approximately 40,000 users who have a secondary method of Internet access reported problems early this morning. The remaining 5,960,000 customers, whose only Internet connection is via Starlink, were unable to make a report to Downdector at all. Most of them were busy checking their kit to see if the problem was local to their network."
Seriously... Let's say a measly 5% of Starlink's estimated 6M customers did some troubleshooting, I did. That is 300k people. I spent about 20 minutes doing the usual network pings to make sure it wasn't one of my switches, rebooted stuff, etc. That math works out to 6M minutes, or 100k hours or wasted time. Most people work around 2k hours/year for around 50 years, to reach 100k hours of work over their entire lifetime.
What makes Starlink different from other Telco's and ISPs? It seems rare that all of AT&T or all of Centurylink will go down at once. However, when Starlink goes down, it seems to take the entire planet with it. It seems unlikely that all of Starlink's data flows through a single point of failure, or even a single data center for that matter. Therefore the only thing that comes to mind is their software.
If there was a defect in the software, then it seems unlikely the problem could be found, patched, tested, and uploaded within minutes. That leads me to think these occasional short global outages (fractions of an hour) may be intentional - deploy the patch and reboot everything. Simply take the outage hit rather than a progressive update with hours/days of degraded service. Starlink does work 'outside the box' of traditional thinking, this could be their standard operating procedure for updates.
Maybe I am over thinking the situation. It would be interesting to hear what other tech minds think could be a single point of failure in Starlink that could cause global outages.
Re: ..."approximately 40,000 users reported problems"...
Yeah, that was exactly the question I had in mind. If they are Starlink customers and Starlink is down, how can they report an outage ? Over their smartphones ?
But if they have Internet access over their smartphones, why do they need Starlink ?
Re: ..."approximately 40,000 users reported problems"...
Does one get an SLA with starlink service? It isn't regulated for availability etc like old fashioned telephone service was AFAIK.
So fuck it, Move Fast and Break Things(TM).
All those eggs
In one drug fuelled, fascist, basket case.
possible cause
At least in the northern USA the outage seems to have coincided with increased geomagnetic activity.
Re: possible cause
Yeah, depending on satellites in LEO might not seem like a great idea the next time we get a Carrington Event. To be fair, though, a lot of other systems are going to switch rapidly to "on fire" mode when that happens. At the moment, we don't have enough baseline data to know, directly, how frequent they are, but IIRC, ice cores can give a proxy, and I think we're overdue.
" allows customers to access the internet with just a receiver,"
Er, how do you tell the system what you want to receive?
Or is this a case of downloading the whole internet onto one floppy disk?