Atlassian's move to cloud-only means customers face integration issues and more
- Reference: 1757421009
- News link: https://www.theregister.co.uk/2025/09/09/atlassian_will_go_cloudonly_customers/
- Source link:
Atlassian's Trello redesign may be 'worst in tech history' say frustrated users [1]READ MORE
The [2]official post states that "nearly all our new customers" are choosing cloud and that there are benefits in AI search, chat and automation, thanks to its Rovo offering.
Sales of new datacenter subscriptions cease on March 30 2026, new licenses for existing customers end on March 30 2028, and all licenses expire on March 28, 2029, designated as "end of life."
Bitbucket datacenter will remain available via a hybrid license option, the reason given being that "source code is particularly sensitive." There is also a get-out for certain customers with "unique circumstances" though the nature of these is not specified.
Migration options include self-service tools aimed at organizations with fewer than 1000 users, and a FastShift program involving a dedicated Atlassian team for larger organizations.
Timeline for Atlassian datacenter end of life
There are compliance issues for some customers, including US government users requiring FedRAMP (Federal Risk and Authorization Management Program), for which the company has incomplete support. Atlassian is adding a FedRAMP moderate-authorized government cloud, has an Atlassian Isolated Cloud single-tenant offering, and promises to submit FedRAMP high impact environments for authorization before the datacenter end of life.
Will customer moving to cloud pay more? Atlassian quotes a case study showing a cost saving of 36 percent; but Rodney Nissen, an independent Atlassian consultant, [3]reckons that "on average, we can expect those who migrate from DC to Cloud to pay around 28 percent more," and in practice even more than that because of added-cost options such as Atlassian Guard which may become necessary. It is only customers with 10,000 or fewer users who may save money.
[4]
Atlassian's self-managed server products went end of life last year, and the news will be a blow to those who migrated from server to datacenter, and who now face a second migration.
[5]Atlassian acquisition drives dream of AI-powered ChromeOS challenger
[6]Total recall: Mistral AI's Le Chat can now remember your conversations
[7]China's IPv6 adoption takes a decent leap forward, especially on fixed networks
[8]From A2A to MCP, a look at the protocols that might one day help AI automate you out of a job
Although most customers are already on cloud, those who are not have good reasons. "As we have deep integrations / interfaces to our legacy systems, we cannot migrate to cloud (tested this a lot and it does not work). For us this will mean: bye bye Atlassian," [9]said one on the vendor's community forum, adding that in March an Atlassian employee had said there were no plans to end the datacenter products.
"The way datacenter customers have been treated over the past few years with rising costs and now a relatively abrupt end-of-life announcement is frustrating," [10]said another .
[11]
Any good news? The Atlassian ecosystem has been in "a bit of a slump," said Nissen, but there will be more work for partners "as companies that moved to or stayed on DC now scramble to get to the cloud or some other platform." ®
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[1] https://www.theregister.com/2025/08/06/trello_redesign_as_bad_as/
[2] https://www.atlassian.com/blog/announcements/atlassian-ascend
[3] https://thejiraguy.com/2025/09/08/so-long-data-center/
[4] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/devops&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2aMBPFV3CrlDqmPv6iWaBMwAAAAI&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0
[5] https://www.theregister.com/2025/09/04/atlassian_browser_company/
[6] https://www.theregister.com/2025/09/02/mistral_ais_le_chat_can/
[7] https://www.theregister.com/2025/08/04/asia_in_brief/
[8] https://www.theregister.com/2025/07/12/ai_agent_protocols_mcp_a2a/
[9] https://community.atlassian.com/forums/Data-Center-articles/Thank-you-Data-Center/bc-p/3105967#M1090
[10] https://community.atlassian.com/forums/Data-Center-articles/Thank-you-Data-Center/bc-p/3106074#M1093
[11] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/devops&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44aMBPFV3CrlDqmPv6iWaBMwAAAAI&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0
[12] https://whitepapers.theregister.com/
Re: Good timing
Yep, a place I used to work had an on-prem Jira/Confluence setup with one dev able to maintain it. They did some very clever things with automation, but created a FrankenJira that gave us nightmares every time Atlassian issued an update.
I flagged it as a business risk but got shrugs from the SLT who thought the dev was with us for eternity and was never going to befall a bizarre accident etc.
Then Atlassian announced that on-prem would go away.
Still shrugs. Then some in-depth unpeeling of all the customisation...then a lot of head scratching.
I moved on about then anyway, but I know that the businesses dev cycles and release management were badly affected. I lost track about then.
"nearly all our new customers" are choosing cloud..
Yeah... but what about your "old customers" ?
I'd say : Run like hell !
Fantastic news
This is execllent news. Under no circumstance will my firm be allowed to run "cloud" instances of Jira and Confluence, so we can finally dump those PoS programs!
Woohoo! Party time!!!
Cloud
= more data for the American regime to trawl.
But what exactly are the alternatives?
So, I guess there is no direct replacement where people can just export to Word or PDF?
Half the "replacements" are cloud-only anyway.
Confluence is quite good. I sort of like it.
Re: But what exactly are the alternatives?
I’ll agree with you on confluence after all it is just a large wiki site but the layout is reasonably good and it doesn’t take long to pick up how to use it.
Jira well who knows we use it for task tracking and in my opinion it is useless, unless it is the way it is configured no option for multiple people working on the same project (without each given their own task), and absolutely useless for tracking big chunks of work that run for a couple of months.
Programmers it might be useful for but not me as a network engineer. I think we would spend longer adding tasks that doing work if we were to use it properly (one person would like to run tasks down to 15 minute intervals if they could….)
Good timing
Where I work we have just migrated a Jira and confluence system back to on prem - work was finished only a week or so back….