Atlassian's Trello redesign may be 'worst in tech history' say frustrated users
- Reference: 1754461692
- News link: https://www.theregister.co.uk/2025/08/06/trello_redesign_as_bad_as/
- Source link:
Revisions of popular apps invariably elicit a few critical comments, but dislike for the new Trello is difficult to write off as just background noise. It's as if Atlassian had seen the blowback from Microsoft's [1]Skype redesign , [2]Accenture's Hertz site debacle , [3]GitHub's bungled code search renovation , and last year's [4]CEO-ending Sonos update , and then said, "Let's have some of that."
This update is possibly the worst in tech history
The Trello revision [5]debuted on May 22, 2025 . It changed how interface elements are arranged on the page, altering the layout, fonts, and button functions. Some capabilities, like the ability to add comments to cards, disappeared.
On the company's [6]Trello community forum , a thread started in June has accumulated almost 200 posts, largely from people complaining about the design change.
Here's a dissatisfaction sampler:
" [7]...the new version is truly terrible ";
" [8]Just adding my voice here, the new card layout is horrible ;"
" [9]Hate the new format. Can't wait for instructions on how to revert back to the old ;"
" [10]...HORRIBLE new UI. Your team really failed at this one ."; and
" [11]I mean this as respectfully as possible to the Trello team, but you are irritating a lot of people with this update and setting yourselves up for failure ."
On Reddit, an " [12]Open letter to Trello leadership ," by user mnmacguy, offers a blistering assessment of the changes.
"People are comparing this to the worst software updates in history," the post says. "One user said, 'This is the worst UI update I’ve ever seen, including Windows 8.' If you’re being measured against Windows 8, that should say something."
[13]
Atlassian customer Stephen Wilson [14]wrote , "This update is arguably one of the worst in the past five years, and possibly in tech history, which is quite disappointing."
[15]China's IPv6 adoption takes a decent leap forward, especially on fixed networks
[16]Atlassian tweaks licenses to reward those who buy more, but gets its sums wrong
[17]Shove your office mandates, people still prefer working from home
[18]You have issues with 'Issues' always being called 'Issues' in Jira, so Atlassian now allows them to be called 'Tasks'
A few contrarian voices have expressed [19]love for the new design .
Steering customers to Jira
Atlassian acquired Trello in 2017, when the Australian firm said the tool “will expand Atlassian’s leadership in powering all types of teamwork” and complement its Jira project-tracking tool and Confluence enterprise Wiki.
The company is now suggesting Jira as a Trello alternative.
[20]
[21]
In a [22]thread discussing the Trello upgrade, Atlassian product manager Victor Dronov [23]responded by to an angry users by stating “We are changing Trello to become an entirely different product” and suggesting a shift to Jira for team collaboration and product management.
Users are [24]speculating that Atlassian is trying to shift professional users to Jira. Both Jira and Trello have free tiers, but Jira's lowest paid tier costs [25]$7.53 , compared to [26]$5.00 for Trello.
[27]
One Reddit user [28]observed that Atlassian has “decided to revamp the tool as a personal task management app and are deliberately making it harder for teams to be productive with it while also suggesting for those teams move to the company's original project management app, Jira, which is more expensive than Trello and will require teams to be less productive in order to learn a different system.”
The redditor lamented that such moves are “a common occurrence when a major corporation acquires a product that's similar to their own. They eventually turn the subsidiary into a sales channel for their main product."
Gabriel Barbosa, a Laravel and Vue.js developer based in Brazil, told The Register he agrees that Atlassian is trying to move users from Trello to Jira.
[29]
"A lot of actions [in Trello] are now worse, like adding a member to a card is hidden behind a few clicks,” he said. "That's why I made the [30]free script [to restore the old user interface].” Barbosa is also testing an open source Trello alternative called [31]Taiga that has a lot of features not available in Atlassian’s product.
Atlassian did not respond to a request for comment. ®
Get our [32]Tech Resources
[1] https://www.theregister.com/2017/07/05/skype_app_slammed_in_user_reviews/
[2] https://www.theregister.com/2019/04/23/hertz_accenture_lawsuit/
[3] https://www.theregister.com/2023/05/13/github_code_search_redesign_feedback/
[4] https://www.theregister.com/2025/01/14/sonos_ceo_steps_down/
[5] https://www.atlassian.com/blog/announcements/new-trello-is-here
[6] https://community.atlassian.com/forums/Trello-articles/Board-Navigation-changes-based-on-Community-feedback/ba-p/3040942
[7] https://community.atlassian.com/forums/Trello-articles/Board-Navigation-changes-based-on-Community-feedback/bc-p/3059136#M3711
[8] https://community.atlassian.com/forums/Trello-articles/Board-Navigation-changes-based-on-Community-feedback/bc-p/3059820#M3716
[9] https://community.atlassian.com/forums/Trello-articles/Board-Navigation-changes-based-on-Community-feedback/bc-p/3060277#M3720
[10] https://community.atlassian.com/forums/Trello-articles/Board-Navigation-changes-based-on-Community-feedback/bc-p/3061103#M3723
[11] https://community.atlassian.com/forums/Trello-articles/Board-Navigation-changes-based-on-Community-feedback/bc-p/3062069#M3731
[12] https://www.reddit.com/r/trello/comments/1m83itk/open_letter_to_trello_leadership/
[13] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_offprem/saas&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2aJMnpwjFu5hWFzbG10k1eQAAAAE&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0
[14] https://community.atlassian.com/forums/Trello-questions/Trello-UPDATE-2025-WORST-IN-TECH-History/qaq-p/3056158
[15] https://www.theregister.com/2025/08/04/asia_in_brief/
[16] https://www.theregister.com/2025/06/03/atlassian_maximum_quantity_billing/
[17] https://www.theregister.com/2025/01/15/shove_your_mandates_people_still/
[18] https://www.theregister.com/2024/10/10/atlassian_jira_issues/
[19] https://www.reddit.com/r/trello/comments/1miakpk/i_love_the_new_update/
[20] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_offprem/saas&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44aJMnpwjFu5hWFzbG10k1eQAAAAE&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0
[21] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_offprem/saas&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33aJMnpwjFu5hWFzbG10k1eQAAAAE&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0
[22] https://community.atlassian.com/forums/Trello-articles/The-new-Trello-is-coming-soon-to-everyone/ba-p/3015921
[23] https://community.atlassian.com/forums/Trello-articles/The-new-Trello-is-coming-soon-to-everyone/bc-p/3031837#M3593
[24] https://www.reddit.com/r/trello/comments/1m83itk/comment/n4x6wi5/
[25] https://www.atlassian.com/software/jira/pricing
[26] https://trello.com/pricing
[27] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_offprem/saas&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44aJMnpwjFu5hWFzbG10k1eQAAAAE&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0
[28] https://www.reddit.com/r/trello/comments/1miakpk/comment/n72n7q3/
[29] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_offprem/saas&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33aJMnpwjFu5hWFzbG10k1eQAAAAE&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0
[30] https://github.com/gabrielrbarbosa/TrelloOldUI
[31] https://taiga.io/
[32] https://whitepapers.theregister.com/
Re: I love when they change software interface for the sake of changing it
Imagine a car company swapping pedals position because some UI evangelist said it's more ergonomic... or the gereas positions in the gearbox... not a single muppet in the world would do that.
The rise of touchscreens in cars is terrible, you have to take your eyes off the road to use them which you didn't for the knobs and switches of old.
Re: I love when they change software interface for the sake of changing it
" The rise of touchscreens in cars is terrible, you have to take your eyes off the road to use them which you didn't for the knobs and switches of old. "
Really good point. The loss of tactile feedback from knobs, switches, buttons etc missing from pure touch interfaces has quite a high cost in usability.
CSS/JS based UI frameworks
This is what happens when you need to make user interfaces with HTML, CSS and JavaScript. It is made different just to make sure you know you are using the application. All of the mismatched UIs distract me from my actual work. It also requires a browser running in the background consuming vast amounts of RAM.
It does not help that Microsoft already abandoned many of their own UI frameworks. Heck, their own new MS Outlook client is just a web browser, losing many of the features the old application had in the past.
I do understand that having web based applications makes them easier to port with the exact same look and feel. I just miss applications that used more of the OS and fitted in a floppy disk, being as efficient as they could. Let me get back to write some GUI in tk.
Calm the fuck down.
People love changing things for the sake of change, but people love moaning for the sake of moaning too.
We're human. We're meant to adapt to change. We may not like it, but we adapt and we move on. If we didn't we wouldn't be here. We'd be using Trello on a cave wall somewhere.
Re: Calm the fuck down.
> We may not like it, but we adapt and we move on
You seem to have confused the roles of human and software: the software is meant to adapt to and provide value to us, *not* the other way around.
Random and undirected changes in software can result in approval - and be celebrated - or, as here, they can be reviled.
To say that we should not express disdain, or disgust, as appropriate is to say that negative feedback must not be applied - and I really hope we don't have to explain to you the importance of negative feedback in a system.
Re: Calm the fuck down.
Normally, I would agree with you, but this seems a clear case of deliberate Entshitification, designed to push people to a more costly alternative (from the same firm).
So absolutely people should call this out. Then switch to an alternative, and show Atlassian the finger.
Entshittification should never just be accepted...
Re: Calm the fuck down.
Trello was really useful tool for complex chaotic task planning, management and tracking, keeping people up to date with tasks, assigning tasks to people etc.
Now there are lot of unnecessary clicks everywhere thanks to the UI redesign. Now I need to reconsider a lot of workflows.
Bit like taking one of the most useful rock tools and replace it with completely different tool while destroying all the existing tools and denying use of the old tool completely. Not an evolution path inevitably leading to microprocessors in my honest opinion.
Rely on a webpage, expect it to change.
There are decent open-source (and offline) alternatives. Always have been.
Suggesting Jira as a Trello alternative
What was that phrase? "Embrace, extend, extinguish"?
Trello was proving popular and useful, but it is still all foreign and greasy, compared to Atlassian's pride and joy[1] so what *can* they do to fix that?
[1] "a face only its mother could love"
Atlassian do it again
Like they haven't messed Jira up enough recently with the complete interface redesign no one ever asked for.
As if Atlassian had seen ...
the arrogance of Microsoft's Skype redesign, Accenture's Hertz site debacle, GitHub's bungled code search renovation, and last year's CEO-ending Sonos update, and then said, " Let's have some of that. "
Lashings would be favourite.
“ We are changing Trello to become an entirely different product ”
Why not just find a new name for a new product ? Perhaps " effoffe "™ could serve ?
Unfortunately for them not everyone is that keen on cake (or brioche. :)
I love when they change software interface for the sake of changing it
Imagine a car company swapping pedals position because some UI evangelist said it's more ergonomic... or the gereas positions in the gearbox... not a single muppet in the world would do that.
With software we still have a very long way to go before it will become a well understood tool people can rely on