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Telefónica Germany offloads VMware support to Spinnaker due to high renewal costs

(2025/07/11)


The German arm of telecoms biz Telefónica has shifted support for its VMware installed base to Spinnaker after Broadcom quoted it a renewal figure five times the size of what it was previously paying.

Telefónica Germany made the switch to Spinnaker at the start of the year when its existing support with VMware, now a subsidiary of silicon-and-software giant Broadcom, expired.

VMware must support crucial Dutch govt agency as it migrates off the platform, judge rules [1]READ MORE

The telco was running vSphere, largely on perpetual licenses it had purchased previously, with regularly renewed agreements to cover maintenance and other support.

However, as Reg readers will be aware, Broadcom decided to end perpetual licenses after it bought VMware, and has sought to move customers to [2]subscription packages covering both software and support.

These bundle together multiple pieces of software, typified by VMware Cloud Foundation (VCF), which includes vSphere, vSAN, NSX and other components to provide a complete private cloud platform. The result is often a far higher price tag than customers paid before.

[3]

"Our offer from Broadcom was five times higher than we expected," Holger Berndt, Professional Lead for Software Asset Management at Telefónica told The Register .

[4]

[5]

"We told them that we don't use all parts of the VCF. They offered us the whole solution, and it was very good, and it's a lot of things that we don't need, that was the main problem," he added.

Telefónica currently uses only vSphere 8.0 and 7.0, so the full-blown VCF suite is considered somewhat overkill for its requirements.

[6]

"They told us we are a valued customer, then they offered us a price it was, let me think, five times higher than expected. And that was not acceptable, because we had paid approximately €5 to €8 million over three years already, and so you can figure out what they offer[ed] us," Berndt said.

It seems Broadcom was not prepared to be flexible on licensing in order to keep the telco, one of Germany's largest, as a customer. VMware [7]previously indicated it believes users will come to realize the value of what's on offer, if they would just use more of everything that is included in the subscription package.

[8]VMware’s rivals ramp up their efforts to create alternative stacks

[9]How Broadcom is quietly plotting a takeover of the AI infrastructure market

[10]The SmartNIC revolution fell flat, but AI might change that

[11]VMware and Siemens spar over where to stage software licence showdown

That price rise came as a shock, especially to Telefónica's management, but the timing was good because Broadcom approached the firm about licensing in August, according to Berndt, and so Telefónica knew it had until the end of the year when its maintenance would expire to do something about it.

University quits VMware, then quits Nutanix too North Carolina State University has quit VMware, and Nutanix, and settled on Red Hat for its virtualization needs.

Red Hat revealed the university's virtualization odyssey in a Monday [12]post in which Security Applications team IT Manager Shawn Taylor revealed that after Broadcom acquired VMware, he adopted virtualization contender Nutanix.

Taylor told Red Hat: "It didn't get us anywhere. We just replaced one expensive thing with another."

He's now moving to Red Hat OpenShift Virtualization and plans to use it for VMs, containers, and will add OpenShift Data Foundation for storage too. – Simon Sharwood

At this stage, Telefónica had already been using Spinnaker for a couple of years to provide support for the Oracle software it operates, so the biz was an obvious choice, although Berndt says Telefónica did its due diligence and compared what it was offering against rivals.

The process threw up one minor hurdle: Telefónica was running some subscription-based software, for which it acquired a secondhand perpetual licence so that it didn't have to prolong any contracts with VMware.

Berndt claims his company is actually saving money from moving support to Spinnaker. It's clear that he is less than happy with Broadcom over this whole matter.

[13]

"We never thought to go away from VMware until Broadcom [came] up with this new solution, and we are not angry with Broadcom, but it's not acceptable. It's not acceptable what they're doing at the moment, that they tell you that you are the one of the valuable customers, and then they do this," he said.

Now, Telefónica has an exit program, but it will take time to follow this through, as the department is still in the process of preparing a request for quotation (RFQ) to go out to potential bidders.

"The earliest we move away from VMware will be the end of '26 something like that," Berndt told us. "It's a lot of planning, it's a lot of calculating, budget wise, and so on, so it was not the easiest thing for the IT department to plan this, and until now, we were quite happy with it [VMware]. We have a lot of VMs in production that are working everything."

That number of virtual machines currently stands at 8752, running across 660 host servers.

Broadcom's answer to VMware pricing outrage: You're using it wrong [14]READ MORE

Telefónica isn't the only company going down this path; Dutch government agency the Rijkswaterstaat (RWS) recently [15]won a case where the court ruled VMware must continue to provide it with support while it manages a migration to an alternative platform after it rejected the new subscription licensing scheme and its increased costs.

Hosting firm Rackspace also decided to [16]move some of its back-office workloads off VMware and onto a platform called Private Cloud Director earlier this year after it too balked at the effect Broadcom's licensing changes had on its bills.

Some days ago we asked Broadcom for its reaction to Telefónica's decision, but have yet to receive a response. ®

Get our [17]Tech Resources



[1] https://www.theregister.com/2025/06/30/dutch_agency_wins_right_to/

[2] https://www.theregister.com/2022/05/27/broadcom_vmware_subscriptions/

[3] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/virtualization&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2aHE1Fefv4Vt4M14MboPs2wAAAEY&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0

[4] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/virtualization&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44aHE1Fefv4Vt4M14MboPs2wAAAEY&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[5] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/virtualization&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33aHE1Fefv4Vt4M14MboPs2wAAAEY&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[6] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/virtualization&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44aHE1Fefv4Vt4M14MboPs2wAAAEY&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[7] https://www.theregister.com/2025/06/20/vmware_price_hikes_excuse/

[8] https://www.theregister.com/2025/07/07/vmware_rivals_ramp_virtualization_efforts/

[9] https://www.theregister.com/2025/06/27/broadcom_ai_ip/

[10] https://www.theregister.com/2025/06/26/will_ai_save_dpus/

[11] https://www.theregister.com/2025/06/16/vmware_vs_siemens/

[12] https://www.redhat.com/en/blog/chaos-cohesion-how-nc-state-rebuilding-it-around-red-hat-openshift-virtualization

[13] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/virtualization&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33aHE1Fefv4Vt4M14MboPs2wAAAEY&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[14] https://www.theregister.com/2025/06/20/vmware_price_hikes_excuse/

[15] https://www.theregister.com/2025/06/30/dutch_agency_wins_right_to/

[16] https://www.theregister.com/2025/02/05/rackspace_vmware_planet9_migration/

[17] https://whitepapers.theregister.com/



"Our offer from Broadcom was five times higher than we expected"

Anonymous Coward

So the value proposition was more "proposition" than value.

Rather like buying the cow and still having to buy milk !

Telefónica are keeping their aging herd from the MacD burger patties until they can go full vegan with Redhat soy milk.

Still getting into bed with Redhat/IBM is just as likely end with the same "proposition" dilemma.

Re: "Our offer from Broadcom was five times higher than we expected"

Charlie Clark

True, but this also means that they have the skills to move again if necessary.

Re: "Our offer from Broadcom was five times higher than we expected"

Yorick Hunt

"Rather like buying the cow and still having to buy milk !"

I think in this case, very aptly, they'd have been buying (a) bull.

Spinnaker *not* a recplament for VMware?

EvaQ

I don't know Spinnaker, so I asked google "is spinnaker a replacement for vmware?".

"No, Spinnaker is not a direct replacement for VMware. Spinnaker is a continuous delivery platform, while VMware is a virtualization platform. Spinnaker helps automate the deployment of applications across various environments, including those managed by VMware. Spinnaker can be used to deploy applications on VMware infrastructure, but it doesn't replace VMware's core functionality of virtualizing hardware. "

So ... can someone explain what Telefonica is doing?

Re: Spinnaker *not* a recplament for VMware?

42656e4d203239

This is a total guess...

I assume they are going to "wherever" (on site KVMs, Xen, ProxMox, whatever Hypervisor is the flavour of the month or AWS/Google/Azure) for VMs and using Spinnaker for "middleware" so that the VMs are hardware host agnostic.

Telefonica should be able to say "spin up another VM" and Spinnaker just does it wherever there is resource available; I imagne that as Spinnaker is continuous delivery it will notice when it needs more VM capacity and can do the spinning up/down on its own... The end users see no difference. The backendy chaps no longer have to wrestle VMWare/Broadcom whenever the license renewal comes up and can swap physical/cloud hosts whenever by adjusting where services are provided in Spinnaker.

Everyone is happy. Except Broadcom. But we don't mind that, do we?

Re: Spinnaker *not* a recplament for VMware?

G Watty What?

I imagine they are taking advantage of this: https://www.spinnakersupport.com/vmware/?utm_campaign=brand_core_exact_emea&utm_medium=cpc&utm_source=google&utm_content=&utm_term=spinnaker%20vmware%20support&utm_creative=708464169781&utm_device=c&utm_adgroup=165371343789&gad_source=1&gad_campaignid=21295114542&gclid=EAIaIQobChMI6ND45Pq0jgMVdz4GAB1APQDeEAAYASAAEgKitfD_BwE

Re: Spinnaker *not* a recplament for VMware?

tip pc

i don't understand the hate you got for asking the question.

i too was none the wiser after reading the article.

is Spinnaker an application, a company, ????

as i understand the perpetual license, you can run what ever your licensed for perpetually, but you won't get support for it once your maintenance agreement ends. Support being the ability to log a call with BroadCom and to download software updates that are not rated 9's. you need that support component when running stuff in regulated environments which Telefónica Germany likely will be.

if you install new hardware that requires new drivers and your maintenance agreement has ended, my understanding is that you won't be able to download those new drivers, or to put it a better way if you upgrade from 7 to 8 after your maintenance support ends and you need a new driver you won't be able to download it. Life Cycle manager is bad enough when you do have support agreements and all in with the new licensing

Question is how does Spinnaker get around that?

are there others providing vmware perpetual license support equivalent to how it was before the change by broadcom but without the need for x increased costs over pre broadcom?

i can understand Spinnaker hand holding and [providing expertise but i can't see them writing drivers for new hardware and resolving bugs or other things requiring code changes that you'd potentially get from broadcom with a support contract.

happy to be wrong but the article talks like everyone knows who/what Spinnaker is when clearly most of us have never heard of it/them.

there is this https://spinnaker.io which appears to be an opensource thing spun out of netflix & further enhanced by google https://en.wikipedia.org/wiki/Spinnaker_(software)

& as others have mentioned there is https://www.spinnakersupport.com/about-us/ who appear to specialise in Oracle & SAP Salesforce.

Today, Spinnaker Support is the industry’s highest-rated support services provider for Oracle, SAP, and Salesforce enterprise software solutions.

Unusually frank

Anonymous Coward

Surprised that Hr. Berndt was allowed to speak so openly about a vendor negotiation/relationship.

Re: Unusually frank ... the germanic equivalent of being 'incandescent with rage' !!!

Anonymous Coward

I imagine the 'frank' comments about Broadcom from Hr. Bernt are the polite way of showing two fingers to Broadcom, as they have destroyed what Telephonica Germany THOUGHT was a good working relationship !!!

Totally agree with the ire shown, as from my experience, doing business in Germany particularly focuses on the 'Relationship' between customer & vendor !!!

Blowing up a good relationship will put you on the 'NEVER DO BUSINESS WITH' list for the next eon or two !!!

IF you listen so so carefully you can just hear the tiny tiny violins playing in the background !!!

:)

wolfetone

I might be wrong, but I would've imagined Telefonica would be the sort of big enough customer Broadcom/VMware were meant to be concentrating on, and it was just us small guys they didn't want?

Charlie Clark

The telco's have slimmed down a lot and, apart from managing their networks, they don't actually need that many systems and all the little fluffy cloud stuff that the industry insists they should want to have.

ParlezVousFranglais

Broadcom has already been hit with EU-based anti-trust complaints - companies this large being forced to look for support by third-parties is not going to help Broadcom's cause if the EU starts to take a real interest... Popcorn at the ready...

If God had meant for us to be naked, we would have been born that way.