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Attack on Oxford City Council exposes 21 years of election worker data

(2025/06/20)


Oxford City Council says a cyberattack earlier this month resulted in 21 years of data being compromised.

It said "some historic data on legacy systems" was accessed by unauthorized attackers, namely the personal information of people who worked on council-administered elections between 2001 and 2022.

The majority of those affected are thought to be either current or former council officers, and the authority assured the public that the incident was limited in scope.

[1]

According to a [2]statement posted to the council's website on Thursday, "there is no evidence to suggest that any of the accessed information has been shared with third parties.

[3]

[4]

"Investigations continue to identify as precisely as we can what was accessed and what, if anything, might have been taken out of our systems. There is no evidence of a mass download or extraction of data.

"We understand that people will be concerned and today we have individually contacted people potentially affected to explain what happened, what support is available, and the steps we're taking to ensure something like this doesn't happen again."

[5]

The attack took place over the weekend of June 7-8 and the council's automated security systems picked up on the activity and revoked the attackers' access.

External cybersecurity experts were called in to manage the cleanup, during which key council systems and services were shut down last week, including those related to payment processing.

Oxford City Council assured residents that most of its services are back up and running, and are safe to use. However, a banner remains atop its website warning that some issues remain and technical staff are working to resolve them.

[6]

Sylvain Cortes, VP of strategy at Hackuity, said the break-in is the result of local authorities undergoing digital transformations.

"Local authorities remain high-value targets for cybercriminals," he said. "It's a sector that's undergoing rapid digitization to move services online and faces growing risks from attackers aiming to access sensitive data on citizens and employees.

"The digital age creates new points of vulnerability for councils and this incident comes hot on the heels of a spate of retail-sector attacks. It reinforces that organizations across all sectors must have the fundamental building blocks of security in place."

[7]Scottish council admits ransomware crooks stole school data

[8]'Once in a lifetime' IT outage at city council hit datacenter, but no files lost

[9]Medusa ransomware group claims attack on UK's Gateshead Council

[10]Leicester streetlights take ransomware attack personally, shine on 24/7

The Oxford attack is the latest of many to affect UK councils. In 2025 alone, [11]Gateshead and [12]West Lothian councils have reported material attacks on their systems, with ransomware groups claiming responsibility for both.

Nottingham City Council also suffered a [13]freak service outage earlier this year, which turned off the lights at the authority's office building, although that was caused by a datacenter electrical fault rather than intruders.

And while some organizations struggled to keep the lights on, so to speak, others had the opposite problem.

Among the additional attacks on local authorities that occurred last year was the [14]ransomware hit on Leicester City Council , which caused it to lose control of the city's streetlights, a number of which would not power down during the day, shining 24/7, much to the discontent of residents.

The pro-Russia DDoS specialists at the group known as NoName057(16) also [15]turned their attentions to UK councils toward the back end of 2024, rendering many authorities' websites inaccessible for days in some cases. ®

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[1] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_security/cybercrime&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2aFWFl0fyKu-dPv7f3h4G-gAAAkw&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0

[2] https://www.oxford.gov.uk/news/article/1704/statement-on-cyber-security-incident

[3] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_security/cybercrime&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44aFWFl0fyKu-dPv7f3h4G-gAAAkw&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[4] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_security/cybercrime&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33aFWFl0fyKu-dPv7f3h4G-gAAAkw&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[5] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_security/cybercrime&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44aFWFl0fyKu-dPv7f3h4G-gAAAkw&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[6] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_security/cybercrime&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33aFWFl0fyKu-dPv7f3h4G-gAAAkw&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[7] https://www.theregister.com/2025/05/22/west_lothian_school_ransomware/

[8] https://www.theregister.com/2025/03/19/nottingham_outage_sitrep/

[9] https://www.theregister.com/2025/01/17/gateshead_council_cybersecurity_incident/

[10] https://www.theregister.com/2024/04/23/leicester_streetlights_ransomware/

[11] https://www.theregister.com/2025/01/17/gateshead_council_cybersecurity_incident/

[12] https://www.theregister.com/2025/05/22/west_lothian_school_ransomware/

[13] https://www.theregister.com/2025/03/19/nottingham_outage_sitrep/

[14] https://www.theregister.com/2024/04/23/leicester_streetlights_ransomware/

[15] https://www.theregister.com/2024/11/01/uk_councils_russia_ddos/

[16] https://whitepapers.theregister.com/



Rant...

IGotOut

21 years? 21 fucking years?

What's that about storing data for a reasonable and proportionate time?

Still I'm just glad those that are affected are the ones that should be ensuring shit like this doesn't happen.

Re: Rant...

Anonymous Coward

It depends what the information is. Records like '[name], HR record [reference number], oversaw this election' I could see a reasonable desire to store that indefinitely for posterity. If it has something like phone numbers or DOBs or identity or whatever else then it's unacceptable

Even if it is for historical records there's no way it should be stored on something more readily accessible than Tape. We might even be reaching the point where hard copy storage is desirable as it allows physically-secured, hacker-proof records to be kept for a long time.

"What's that about storing data for a reasonable and proportionate time?"

Jedit

Councils are required to store all records for seven years. Other data may be retained for longer. And employment history with respect to elections is one of the most sensitive and important things to retain. There is an urgent need to know that the people counting the votes are absolutely reliable and honest.

Re: "one of the most sensitive and important things to retain"

tmTM

So why's it being stored on a poorly secured legacy system?

Re: "one of the most sensitive and important things to retain"

Yet Another Anonymous coward

>So why's it being stored on a poorly secured legacy system

Welcome t'council meeting. We're closing the children's center to pay Oracle $$$$$ to update that 20year old system that lists which volunteers counted the votes in the 2000 local election.

All in favour ?

Re: "What's that about storing data for a reasonable and proportionate time?"

andy gibson

"There is an urgent need to know that the people counting the votes are absolutely reliable and honest"

It's just a shame that the recipients of the votes aren't!

heyrick

" there is no evidence to suggest that any of the accessed information has been shared with third parties "

And they know this how ?

And why was this information being held for over twenty years? Twenty! That's back to the times of Tony Blair and Dubyah.

I wonder if...

Anonymous Coward

Having worked in the sector (and anon as a result) I'm going to make a guess at the background to this, given the council referred to 'legacy' systems

The system that manages both elections and the electoral register was to be upgraded or replaced some time around 2022 to 2024. The supplier said they'd transfer X number of years worth of historic data only into the new upgraded/new system and gave various excuses for not taking across the necessary historic data and/or quoted a stupidly high price to do so. The service responsible may or may not have understood the consequences of this and pushed back, but to no avail.

As a result they (or more accurately their IT Service) have had to keep the legacy system up & available so access to the historic data is maintained. It'll be running on an old version of Windows Server and probably an equally old version of SQL server, both of which are long out of support.

From bitter experience I know how often data migration and the handling of historic data (whether there's a legal requirement to keep it or not) is badly handled in this type of project. Yes, there are ways to handle it; no, suppliers (especially those in the public sector) are rarely interested or willing to help with that task.

Re: I wonder if...

spireite

Wouldn't put it past them to have it stored in DBase frankly, with a VB6 UI.

A man who keeps stealing mopeds is an obvious cycle-path.