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Glazed and confused: Hole lotta highly sensitive data nicked from Krispy Kreme

(2025/06/19)


Krispy Kreme finally revealed the number of people affected by its November cyberattack, and it's easy to see why analyzing the incident took the well-resourced company several months.

According to a [1]filing with Maine's Attorney General, cybercriminals compromised data belonging to 161,676 people, and what a haul they had access to.

As ever with data breaches, different people will have had different data points affected, but the [2]full list is as follows:

Names

Social Security numbers

Dates of birth

Driver's license or state ID numbers

Financial account information

Financial account access information

Credit or debit card information

Credit or debit card information in combination with a security code, username, and password to a financial account

Passport numbers

Digital signatures

Usernames and passwords

Email addresses and passwords

Biometric data

USCIS or Alien Registration Numbers

US military ID numbers

Medical or health information

Health insurance information

Typical data breaches involve basic personal information, and it is especially noteworthy when something sensitive like financial information is involved, since it's not often that these cases lead to such levels of access.

But for the myriad sensitive data points here to be included all in the same attack, according to Dray Agha, senior manager of security operations at Huntress, this speaks to the donut giant's pre-breach security.

[3]

He told The Register : "Krispy Kreme collected extreme personal details, like biometrics, medical info, and military IDs – far beyond what's needed to sell donuts. Biometrics and digital signatures are especially concerning since they can't be reset like passwords.

[4]

[5]

"Storing credit card security codes, financial account passwords, and government IDs like passports in the same systems is a major red flag. These should be strictly isolated. Mixing them made it easier for attackers to steal 'full identity kits' for fraud.

"Usernames and passwords also require robust encryption, which appears to have been overlooked."

[6]

Krispy Kreme's website currently displays a large banner pointing visitors to details of the breach, but affected individuals who might be looking for an apology of any kind are out of luck.

"On November 29, 2024, Krispy Kreme became aware of unauthorized activity on a portion of its information technology systems," it stated. "Upon learning of the unauthorized activity, we immediately began taking steps to investigate, contain, and remediate the incident with the assistance of leading cybersecurity experts.

"On May 22, 2025, our investigation into the incident determined that certain personal information was affected. There is no evidence that the information has been misused, and we are not aware of any reports of identity theft or fraud as a direct result of this incident. This notification has not been delayed as the result of a law enforcement investigation."

[7]Sneaky Serpentine#Cloud slithers through Cloudflare tunnels to inject orgs with Python-based malware

[8]Minecraft cheaters never win ... but they may get malware

[9]Scattered Spider has moved from retail to insurance

[10]Remorseless extortionists claim to have stolen thousands of files from Freedman HealthCare

The company offered the usual 12 months of credit monitoring and identity protection to everyone caught up in the data disaster, and it appears to have forked out a little extra for fraud consultations and identity theft restoration.

"Krispy Kreme took the appropriate steps to secure our systems following the incident and continues strengthening the security of our systems to further protect the privacy of the data entrusted to us."

[11]

It said the vast majority of people affected by the attack are current and former Krispy Kreme employees, and members of their families.

Several US law firms are now appealing to aggrieved individuals to join potential class action lawsuits against the company, although none have been filed as yet.

Krispy Kreme [12]first disclosed the attack to the Securities and Exchange Commission (SEC) in December, noting that the incident was likely to have a material effect on its finances.

Its most recent [13]quarterly financial statement [PDF] (Q1 2025) indicated that the costs related to the cyber cleanup job amounted to approximately $4.4 million, which included fees related to cybersecurity experts and "other advisors."

It added that the incident is estimated to have taken a $5 million dent in its EBITDA during the reporting period, and that its cyber insurance policy would offset some of this cost.

The company has never mentioned the R-word anywhere near its comms surrounding the attack, although the Play ransomware crew claimed responsibility for the data grab shortly after the SEC was informed.

It's entirely possible ransomware was not a factor in the attack, since increasing numbers of attacks carried out by ransomware gangs and their affiliates do not involve encryption, [14]only data theft and extortion . ®

Get our [15]Tech Resources



[1] https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/0c411aee-5d5d-45bc-b6ad-ec41ce2bfdda.html

[2] https://www.krispykreme.com/notice-data-breach

[3] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_security/cybercrime&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2aFQ0FC5oSSuHI12hjzWUdQAAAgM&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0

[4] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_security/cybercrime&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44aFQ0FC5oSSuHI12hjzWUdQAAAgM&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[5] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_security/cybercrime&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33aFQ0FC5oSSuHI12hjzWUdQAAAgM&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[6] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_security/cybercrime&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44aFQ0FC5oSSuHI12hjzWUdQAAAgM&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[7] https://www.theregister.com/2025/06/19/sneaky_serpentinecloud_slithers_through_cloudflare/

[8] https://www.theregister.com/2025/06/18/minecraft_mod_malware/

[9] https://www.theregister.com/2025/06/16/scattered_spider_targets_insurance_firms/

[10] https://www.theregister.com/2025/06/16/extortionists_claim_freedman_healthcare_hack/

[11] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_security/cybercrime&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33aFQ0FC5oSSuHI12hjzWUdQAAAgM&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[12] https://www.theregister.com/2024/12/11/krispy_kreme_cybercrime/

[13] https://d18rn0p25nwr6d.cloudfront.net/CIK-0001857154/d85c45cf-7a21-4319-889f-4c0e21098270.pdf

[14] https://www.theregister.com/2025/04/02/hunters_international_rebrand/

[15] https://whitepapers.theregister.com/



Horse, stable door, etc.

nematoad

"Krispy Kreme took the appropriate steps to secure our systems following the incident and continues strengthening the security of our systems to further protect the privacy of the data entrusted to us."

A bit bloody late now!

And what about all the stuff that they demanded and then stored in an easily accessible form?

No fines, no slap on the wrists, this calls for jail time.

Oh, I just noticed, this is a US based story.

As you were.

So their donuts...

Mentat74

Aren't the only thing they have with holes in it...

Re: So their donuts...

KittenHuffer

Wholely Holy holes! .... said Batman to Robin!

Perhaps that should consult with Nestlé to find out how they have protected the holes in Polos since 1948!

--------> Mine's the one with no holes ...... yes, I know that technically with no holes it has no sleeves, so it isn't really a coat!

Re: So their donuts...

Anonymous Coward

At one point you used to be able to buy little tubs of polo holes. They even fitted perfectly into a polo!

Alarming gaps

Anonymous Coward

So the "health information" includes the state of their consumers' teeth?

Re: Alarming gaps

Anonymous Coward

.. and, given their audience and the consequences, probably their BMI ..

Re: Alarming gaps

sedregj

"...probably their BMI "

Oh Lord Him a'commin'

Re: Alarming gaps

Gene Cash

This isn't customers... this is mostly employees & their families

Phil O'Sophical

Retaining CVV numbers (prohibited by card industry rules)

That alone should have their CFO and CIO in jail.

Anonymous Coward

Nah, they'll just book a room at Trump tower for a few nights and buy some Trump coin and that'll be it.

The US no longer has a justice system, only a legal system.

Aaargh!

Detective Emil

I trust that the sub-editor responsible for the headline has already collected theirs --->

"The company has never mentioned the R-word anywhere"

Little Mouse

The R-word is forgivable. The N-word is not.

Negotiation.

Customers

elsergiovolador

Customers got their rusty ring glazed very well.

US military ID numbers

that one in the corner

Glad to know that they did check people were properly inducted into the military and had, presumably, passed basic training in the safe handling of dangerous equipment.

Some of the Krispy Kreme displays in motorway services make Dwarf bread look as harmless and innocent as a Mountstevens' Congo Bun. Stack up a dozen KK Signature Glazed Originals from that stand and it'll turn away a nine-inch Stiletto Croissant from Bloodaxe's Artisanal Bakery, 12, Treaclemine Street (now carrying a full line of waffle holsters and eclair scabbards; Bloodaxe Buns, You Can't Bite 'Em).

Same old story

Anonymous Coward

It's getting really boring reading the same old story time and time again, in fact after the first paragraph I glazed over

Geddit?

Ambulance chasers

ChrisElvidge

"Several US law firms are now appealing to aggrieved individuals to join potential class action lawsuits against the company"

About time the lawyers fees for class action lawsuits were capped (by law). How much extra work is involved when a class action lawsuit grows from 10 to 100 to 10000 plaintiffs?

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