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Microsoft tastes the unexpected consequences of tariffs on time

(2025/03/24)


Opinion Never attribute to malice that which is adequately explained by stupidity. This works well in sane times, less so when "but it's both" is the default. Apply it to Microsoft's decision to make bug reports include not only a working example but a video of the same, and the meter oscillates wildly. What were they thinking? What did they expect?

Happily, and to nobody's surprise but their own, Microsoft's bug response team got pwned. A developer, knocked back for non-compliance, [1]expressed their frustration with a quarter-hour surrealistic banger full of sound and fury signifying nothing more than what was in the original report.

This beautifully illustrates many important insights. Nobody at Microsoft has read [2]The Good Soldier Švejk , quite possibly – as evinced by their need for videos – because none of them can read. This a post-literate era, and we should expect the next demand for bughunters to express proof-of-concept as a TikTok dance short. Also, it is very dangerous to give devs a chance to express their frustration. These people are creative, and Microsoft, you have given them so very much to be frustrated about.

[3]

It is unclear, however, what problem the video was intended to fix. Too many bad submissions? That would be better fixed by being much clearer about the information required, in any form. Can you reliably replicate the bug? Can a fellow dev follow your report to replicate the bug? Perhaps there are just too many submissions and this is an attempt to raise the barrier to entry. If so, what we have here is a perfect example of a tariff gone wrong.

[4]

[5]

However Microsoft intended the video requirement to be seen, it is a tariff on those reporting bugs. It's a tax on their time and resources. However much time you've spent finding and characterizing the bug, you must now spend more time doing the same task, which is the very definition of inefficiency.

You may be more demotivated by the pointlessness of the demand, in which case Microsoft can expect fewer bug reports, an odd way to make software better. You may find more profitable ways to exploit your vuln-sniffing skills. If there are problems with poor quality bug reports, then teach people to do them better, improving productivity, instead of imposing a blanket tax.

[6]

This is the problem with tariffs and their big brother, the sanction. Like warfare, they are inherently destructive of value and harm both the supplier and the supplied. They can work, again like warfare, but only if they are rigorously planned, rigorously executed, the consequences thoroughly understood, and, most importantly, with exit strategies thoroughly explored before you start.

Nobody at Microsoft expected to be made to look ridiculous, that much is clear. Otherwise, it's a small silliness in an obscure corner of tech and easily fixed to restore the status quo, or even a better pathway due to lessons learned. Out in the real world, consequences are much scarier. If you want a working example from modern history, the United Kingdom shines like a broken light bulb.

[7]This one weird trick can make online publishing faster, safer, more attractive, and richer

[8]Things are looking down for cutting-edge cosmic observatories

[9]Governments can't seem to stop asking for secret backdoors

[10]Microsoft's Euro-mandated File Explorer surgery shows 'less is more' is still a thing

The UK deliberately and comprehensively imposed massive trade restrictions between itself and its biggest market when it left the EU five years ago. Brexit was promised by its populist proponents to create a new golden age of low immigration, promoting local growth, self sufficiency, and a global Britain doing trade deals with whomever she pleased. The result was a [11]5 percent decrease in the economy . It's hard to sustain vibrant growth when you cut yourself off from your markets, investment and tax revenue go down, and confidence shrinks. As the economy stutters, the need for low-cost labor increases. [12]Immigration has gone up .

There was no plan, no way to create enough new trade deals, and the obvious exit strategy – rejoining the EU's common trade area – is still politically taboo. The UK leadership is forced to proclaim that AI will fill the gap, because there's nothing else. If AI really does improve productivity and competitiveness, it'll do so for everyone, not just the Brits, so the structural disadvantages will remain. And, alas, tariffs seem [13]perfectly capable of harming AI alongside everything else.

Tariffs and sanctions are attempts to impose political will on those you can't control, at the expense of those you can. That can be as entertaining as Microsoft's move to become the MTV of bug hunting, or as consequential as China [14]developing its own EUV lithography tech . Or trying to protect your domestic automakers by denying entry to the world's cheapest EVs, when electrifying transport is an existential necessity.

[15]

Where trade restrictions can work, as they did when they helped end apartheid in South Africa and as they still might cripple Russia's economy, it's when the costs, duration, and outcomes are understood beforehand. Used as a short-term political tool, or as a sticking plaster for deeper structural issues, they not only fail but fail in permanently harmful ways. That can't be fixed by making a 15-minute video. ®

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[1] https://www.theregister.com/2025/03/17/microsoft_bug_report_troll/

[2] https://en.wikipedia.org/wiki/The_Good_Soldier_%C5%A0vejk

[3] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_security/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2Z-E7WF889TeecXgYWLNNXQAAA08&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0

[4] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_security/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44Z-E7WF889TeecXgYWLNNXQAAA08&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[5] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_security/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33Z-E7WF889TeecXgYWLNNXQAAA08&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[6] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_security/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44Z-E7WF889TeecXgYWLNNXQAAA08&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[7] https://www.theregister.com/2025/03/17/universe_today_opinion/

[8] https://www.theregister.com/2025/03/10/neutrino_opinion/

[9] https://www.theregister.com/2025/03/03/opinion_e2ee/

[10] https://www.theregister.com/2025/02/24/opinion_column_file_explorer/

[11] https://www.cnbc.com/2024/02/14/brexit-has-sliced-5percent-off-uk-economic-growth-goldman-sachs-says.html

[12] https://www.brunel.ac.uk/news-and-events/news/articles/Post-Brexit-UK-migration-trends-and-the-all-time-highs

[13] https://www.theregister.com/2025/01/09/trump_tariffs_ai_pc/

[14] https://semiwiki.com/forum/threads/how-china%E2%80%99s-award-winning-euv-breakthrough-sidesteps-us-chip-ban.21912/

[15] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_security/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33Z-E7WF889TeecXgYWLNNXQAAA08&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[16] https://whitepapers.theregister.com/



The modern fad for making a 10 minute video

JimmyPage

To read out a one minute fix is not helping the cause of productivity in the west.

I suspect it's related to the decrease of facts/minute in modern TV "documentaries". Another demonstration of how to fil 60 minutes with 15 minutes of facts. Anyone who remembers "Horizon" from the 70s will know what I mean.

Re: The modern fad for making a 10 minute video

Blazde

Modern Horizon is the unique example of science documentary embracing the slow TV trend. It works a bit like broadcasting the evening news in cartoon form - innovative but ultimately discordant.

Re: The slow TV trend

Steve Davies 3

is only slow when the consumers of TV are so used to everything being solved in 42 minutes of programming and lots of guns, car chases and explosions.

Bring back the Potters Wheel instead of endless ads for chemically enhanced washing crap (smells so fresh that it must be nice), funeral plans and shampoo.

Give me a Guiness Toucan ad everytime.

Re: The slow TV trend

Blazde

I've nothing against slow TV, but you have to watch Horizon (broadcast on BBC with no ads) to really appreciate their hypnagogic approach to delivering facts. It's a constant tease that leaves you unsatisfied and disoriented after 60 long minutes. Reach for a Quanta magazine article and you'll learn more in 1/10th the time

Re: The modern fad for making a 10 minute video

Charlie Clark

Hey, couldn't you include some pointless establishing shots and emotional clips in your analysis? Maybe a montage of 1970s living rooms and studious kids? I don't think I can follow your arguments otherwise…

… right back from the break and we're reviewing Jimmy's terse analysis. What we've learned so far is that he likes beige and, to be honest, is a bit of a swot. But what does this tell us about the modern media?

AI will fix the video

b0llchit

Surely, Microsoft is only promoting their Copilot to create videos of the bugs they so {d,cl}early want to view danced and sung.

Blanket tariffs as Brexit 2.0

Anonymous Coward

I might be prejudiced, but I interpret this article as a veiled comparison of the Orange Wave of Destruction with Brexit, UK edition.

Brexit caused a growth reduction of only 5%. It remains to be seen whether Brexit 2.0, the US edition, will stop at this high level.

The floor for the fall in Brexit 2.0 could very well be [1]Ameristan .

[1] https://slate.com/culture/2019/06/neal-stephenson-fall-book-review-dodge-in-hell.html

Re: Blanket tariffs as Brexit 2.0

Roopee

I don’t think there’s much that’s veiled about it!

Excellent article btw, thanks Rupert (nice name ;) ). :)

Re: The BREXIT Bonus

Anonymous Coward

Will be that we are percieved as being isolationist just like Trumpistan and therefore untrustworthy.

With Starmer and his band of idiots seemingly determined to decimate all government services just like his dear leader Donald 'The Orange Jesus' Trump we will be in a race with the USA over who becomes a 4th world country first.

Because of the lead weight around many in the USA that is no health insurance and/or crippling medical debit, the USA is slightly ahead of us despite our 5 year lead.

It is amazing how much damage can be done to an economy by so few in such a short time.

We will win the race if by some catastrophe we elect Farage as PM. He licks Trump's (and by implication Putin's) boots.

Kudos for the mention of The Good Soldier Švejk

Neil Barnes

Who seems to be largely ignored these days.

You might also consider K.K. Kirst's Gunner Asch series...

It is unclear.. what problem the video was intended to fix

Blazde

While I don't agree with the requirement, having read some truly lazy bug reports in my time I suspect it's an attempt to force a sort of step-by-step mindset on those submitting and provide extra clues to what they're talking about. "The thing is broke, when I click this it errors" is easier to interpret when you see a video of the 'thing' in question, the 'this' which is clicked and the actual 'error'. A picture paints a thousand words.

But for sure it shouldn't come in the form of a tax on those who do submit good written reports, that's counter-productive. It'll make those higher-quality reports lazier or turn them away entirely. My tolerance for filling in any form displaying stupidity is very low. Life is short, there are too many time demands, and once you see one inefficiency you know there'll be more after clicking 'Next' a few times, so you cut your losses as early as possible.

Not strictly tariffs

Charlie Clark

While tariffs do act as a tax on consumption, businesses can usually adapt and implement them quickly and pass the cost onto consumers. A much bigger bugbear, and what this article describes are what are generally known as "non-tariff" barriers, which are usually related to compliance with various regulations, because instead of simply being a cost, you have to fill out forms, that can change at any time, and have to be checked by the importer.

Much fun is made of EU regulation – straight cucumbers, et al – but it's generally acknowledged that the drive for standardisation of product norms has helped cross-border trade enoumously in the last few decades. And the Brussels effect describes not only the adoption of such norms by other countries keen on selling to the EU, but for their own markets as example of not having to reinvent the wheel.

If they could, they wouldn't...

Bebu sa Ware

"Nobody at Microsoft has read The Good Soldier Švejk, quite possibly ... because none of them can read."

Although the contemporary antics of Microsoft and the Nation that produced it could have been scripted by Alfred Jarry.

"Post-literate?"

I suspect illiterate is more accurate. One doesn't usually describe mediaeval serfs as post-literate nor the Greek peasants listening to a recitation of the Odyssey following the late Bronze Age collapse.

There's so much to say but your eyes keep interrupting me.