Amazon to kill off local Alexa processing, all voice requests shipped to the cloud
- Reference: 1742245962
- News link: https://www.theregister.co.uk/2025/03/17/amazon_kills_on_device_alexa/
- Source link:
Amazon hasn't formally announced the change, and the [1]help page for the feature still makes no mention of the March 28 deprecation. But the internet souk confirmed to The Register that emails to users about the update, which caused a stir on social media over the weekend, are indeed legit.
"We are reaching out to let you know that the Alexa feature 'Do Not Send Voice Recordings' that you enabled on your supported Echo device(s) will no longer be available beginning March 28, 2025," a copy of the email sent to Echo users relayed to El Reg read.
[2]
"As we continue to expand Alexa's capabilities with generative AI features that rely on the processing power of Amazon's secure cloud, we have decided to no longer support this feature."
All your phrase are belong to us
So there it is, apparently: Alexa's latest generative AI tricks are too demanding for the hardware on the handful of Echo devices that support local processing — the 4th-gen Echo Dot, Echo Show 10, and Show 15. Less powerful Echo gadgets don't have any option for processing locally. Therefore, all spoken Alexa requests are going up into Amazon systems for remote processing.
Privacy-conscious users who enabled the "Do Not Send Voice Recordings" setting won't get a say; it's being disabled automatically. Not that many people bothered enabling the local option in the first place, Amazon claims.
[3]
[4]
"If you do not take action, your Alexa Settings will automatically be updated to 'Don't save recordings,'" Amazon told affected users.
"Starting on March 28, your voice recordings will be sent to and processed in the cloud, and they will be deleted after Alexa processes your requests," the email continued. "If your voice recordings setting is updated to 'Don't save recordings,' voice ID will not work and you will not be able to create a voice ID for individual users to access more personalized features."
[5]
In other words, unless you let Amazon store your recordings, you're stuck with a feature-limited Alexa. And all voice commands are going up regardless.
Private, for a given definition of privacy
While Echo owners may not be happy about about losing the option for on-device audio processing, the soon-to-be-scrapped feature wasn't exactly airtight with its privacy protection to begin with.
Another [6]Amazon help page that gives more detail on the Do Not Send Voice Recordings option notes that even when audio recordings stay local, a text transcript of each request still gets shipped off to Amazon's cloud for processing anyway. Those transcripts are stored right alongside voice recordings and don't auto-delete — you have to manually purge them via your Voice History, assuming you knew they existed in the first place.
Amazon customers shouldn't be surprised, though: The tech titan's approach to privacy has long raised eyebrows, particularly when it comes to Alexa and the other gadgets it plants in homes to gain an audio and visual foothold.
Studies have [7]claimed that Amazon uses Alexa voice interaction data to help target ads — both on Echo devices and across the web. Third-party apps available for Alexa-enabled devices don't offer much comfort either, at times [8]lacking clear privacy policies or adequate safeguards on how user data is handled.
[9]
Then there's last year's drama in America surrounding Ring cameras, when the FTC claimed the super-corp's lax security controls allowed Amazon employees and contractors [10]to access customers' private video feeds. The agency also [11]alleged that Amazon unlawfully retained Alexa voice recordings of children indefinitely, violating child privacy laws.
2018: [12]You know that silly fear about Alexa recording everything and leaking it online? It just happened
2018: [13]Alexa heard what you did last summer – and she knows what that was, too: AI recognizes activities from sound
2019: [14]As Alexa's secret human army is revealed, we ask: Who else has been listening in on you?
2022: [15]Voice assistants failed because they serve their makers more than they help users
2024: [16]Amazon accused of cheating low-income Prime users out of two-day deliveries
2025: [17]Apple offers to settle 'snooping Siri' lawsuit for an utterly incredible $95M
2025: [18]Amazon sued for allegedly slurping sensitive data via advertising SDK
Amazon, naturally, denies that eliminating the on-device processing feature will impede user privacy.
"The Alexa experience is designed to protect our customers' privacy and keep their data secure, and that's not changing," an Amazon spokesperson told us. "We're focusing on the privacy tools and controls that our customers use most and work well with generative AI experiences that rely on the processing power of Amazon's secure cloud."
It's those generative AI updates, revealed in late February alongside the [19]launch of Alexa+, that appear to be driving the change. The three devices mentioned by Amazon as supporting local voice processing (Dot 4, Show 10, Show 15) are all in the [20]lineup of devices supported by Alexa+, which Amazon is no doubt keen to push users to adopt.
Unlike the classic Alexa, which Amazon said will continue to be available, generative AI through Alexa+ - and the fresh stream of user data required to fuel them - will only be available to Amazon Prime subscribers, or anyone willing to shell out $19.99 per month without Prime. Whether you're sticking with Alexa or using Alexa+, commands are processed remotely.
Amazon told us customers will still have plenty of privacy options available, "including the option to not save their voice recordings at all." That feature, as we noted above, means losing out on many essential Alexa features, like the voice assistant being able to recognize an individual speaker and respond based on their preferences, which for many multi-user households is an essential feature.
"We'll continue learning from customer feedback, and building privacy features on their behalf," Amazon said. ®
Speaking of AI... Under the direction of President Donald Trump and his US government standards body NIST, scientists linked to the federally funded Artificial Intelligence Safety Institute have been told to talk less about “AI safety,” “responsible AI,” and “AI fairness,” and focus more on “reducing ideological bias, to enable human flourishing and economic competitiveness,” in machine-learning research, WiReD magazine [21]reports .
Get our [22]Tech Resources
[1] https://www.amazon.com/gp/help/customer/display.html?nodeId=GQXLLWHBCVL6L5QD
[2] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/aiml&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2Z9ipiTfmiQq7f-id6OAqJAAAAQI&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0
[3] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/aiml&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44Z9ipiTfmiQq7f-id6OAqJAAAAQI&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0
[4] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/aiml&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33Z9ipiTfmiQq7f-id6OAqJAAAAQI&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0
[5] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/aiml&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44Z9ipiTfmiQq7f-id6OAqJAAAAQI&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0
[6] https://www.amazon.com/gp/help/customer/display.html?nodeId=G4X4X8C26Z73P8SQ
[7] https://www.theregister.com/2022/04/27/amazon_audio_data/
[8] https://www.theregister.com/2020/07/29/amazon_google_voice_apps/
[9] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/aiml&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33Z9ipiTfmiQq7f-id6OAqJAAAAQI&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0
[10] https://www.theregister.com/2024/04/25/ring_ftc_settlement/
[11] https://www.theregister.com/2023/06/01/ftc_alexa_ring_amazon_settlement/
[12] https://www.theregister.com/2018/05/24/alexa_recording_couple/
[13] https://www.theregister.com/2018/10/15/alexa_sound_recognition/
[14] https://www.theregister.com/2019/04/11/amazon_staff_listen_to_alexa/
[15] https://www.theregister.com/2022/12/14/voice_assistants_failed/
[16] https://www.theregister.com/2024/12/04/washington_dc_amazon_prime/
[17] https://www.theregister.com/2025/01/02/apple_siri_lawsuit/
[18] https://www.theregister.com/2025/01/30/amazon_sued_for_snarfing_sensitive/
[19] https://www.aboutamazon.com/news/devices/new-alexa-generative-artificial-intelligence
[20] https://www.amazon.com/dp/B0DCCNHWV5?ref=ods_surl_xaa_us#:~:text=What%20devices%20can%20customers%20use%20Alexa%2B%20on%3F
[21] https://archive.md/E6VQt#selection-719.178-719.409
[22] https://whitepapers.theregister.com/
Re: The Alexa experience
Stop complaining and bend over...
Is there something very rotten in this picture?
It's not just that 1984 the book was intended to be a warning, not an instruction manual.
Much the same as Max Headroom the Movie, with blipverts etc, was similarly intended. And Fahrenheit 451 too.
In not many years time, what will be left of the orignal aims of the Internet and the WWW?
Not uploading
I enabled not uploading data from Echo and Ring by getting shot of Ring and never letting anyone in the house use Echo/Alexa- possibly the only time in 30 odd years that I've truly insisted on banning something that the family wanted. But you know what, no one has ever wanted to enable the Alexa after the first month or three. And this was quite a long time ago now.
Enjoy, Amazon: our one and only Echo device is in the barn.
that means, all you’re going to pick up is the champing and swishing sounds of horses - oh, and when I swear because one of them tried to steal the carrots straight out of my pocket again!
Goat: Baaalexa
Spy/scam device: Hello, what would you like to buy?
Cow: Moooooivees
Spy/scam device: Ok, signing you up to scamazon moovies, charging your card £30/month indefinitely. You ok with that?
Collie: Woof!
Spy/scam device: Order placed, thanks!
Horse: Naaaay!
Spy/scam device: Sorry I didn't understand that!
One of our pro-Alexa relatives
has one in their home. We visited them for dinner yesterday and during the conversation, Alexa butted in with a verbal advert, trying to sell something! And said relative wonders why I refuse to have one in our house.
The Alexa experience
In my jaded, declining years, I find that anything described as an "experience" is, at best, a disappointment and, at worst, exploitation.