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Labour Party urges UK data watchdog to update its Code of Employment Practices to tackle workplace snooping

(2021/01/19)


The UK's Information Commissioner's Office needs to update its Code of Employment Practices to tackle workplace spying by bosses, the Prospect trade union and the Labour Party have said.

The call for more regulation of workplace surveillance comes after recent reports of new gadgets designed to tell bosses whether their toiling underlings [1]are happy or sad .

[2]

It also echoes [3]previous calls by Prospect for stronger regulation of workplace surveillance tech.

Chi Onwurah MP, Labour's shadow digital minister, said today: "Ministers must urgently provide better regulatory oversight of online surveillance software to ensure people have the right to privacy whether in their workplace or home – which are increasingly one and the same."

[4]

Labour also wants the Information Commissioner's Office to update its employment practices code ( [5]PDF, 96 pages ) – a document that hasn't been updated since the GDPR/Data Protection Act 2018 became law. Among other things, the code advises UK companies on their legal duties when it comes to "monitoring at work". It states that companies should "tell workers what information sources are to be used to carry out checks on them and why the checks are to be carried out."

'We've heard the feedback...' Microsoft 365 axes per-user productivity monitoring after privacy backlash [6]READ MORE

Andrew Pakes, Prospect's research director, said in a statement: "Digital surveillance is just the tip of the iceberg for a new world of creepy tech that some employers are using to check up on their workforce. This technology is being introduced with no consultation with workers and often without even following the limited current rules around data privacy."

Prospect, which boasts around 140,000 members, used to be known as the professionals' union, drawing its members from mostly white-collar jobs.

Data protection nerds might well be interested in how Britain's workplace data laws, based entirely on EU data protection directives and latterly the General Data Protection Regulation itself, have evolved over time. The now-repealed Data Protection Act 1998's [7]section 12 gave workers a legal power to ensure they couldn't be fired because of "processing by automatic means of personal data… such as, for example, his performance at work… his reliability or conduct." If you were sacked or disciplined by a computer telling humans what to do, you could kick up a legal stink.

Fast forward to the DPA 2018, which is based on the [8]EU GDPR , and that right [9]has been watered down to say that if some black box software system sacks you, you've got a month to ask your boss to "take a new decision that is not based solely on automated processing".

[10]

Labour's Onwurah concluded: "The bottom line is that workers should not be digitally monitored without their informed consent, and there should be clear rules, rights and expectations for both businesses and workers." ®

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[1] https://metro.co.uk/2021/01/18/this-wristband-tells-your-boss-if-youre-unhappy-13923003/

[2] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_security/front&sz=300x250&tile=2&c=2YAcQKmRpyMkdy@QuoUBGSQAAABQ&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0

[3] https://www.theregister.com/2020/12/10/ico_workplace_monitoring/

[4] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_security/front&sz=300x250%7C300x252%7C300x600&tile=3&c=33YAcQKmRpyMkdy@QuoUBGSQAAABQ&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dtop%26test%3D0

[5] https://ico.org.uk/media/for-organisations/documents/1064/the_employment_practices_code.pdf

[6] https://www.theregister.com/2020/12/01/productivity_score/

[7] https://www.legislation.gov.uk/ukpga/1998/29/section/12/enacted

[8] https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens/my-rights/can-i-be-subject-automated-individual-decision-making-including-profiling_en

[9] https://www.legislation.gov.uk/ukpga/2018/12/section/14

[10] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_security/front&sz=300x100%7C300x250%7C300x251&tile=4&c=44YAcQKmRpyMkdy@QuoUBGSQAAABQ&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[11] https://whitepapers.theregister.com/

Naive

Cederic

Expecting that workers are not digitally monitored at all feels naive - if nothing else, it would for instance prevent use of IT resources to prevent abusive images being shared in the office.

There are sound business reasons too. Process optimisation requires an understanding of bottlenecks and areas of high effort. Automated telemetry within and even beyond software systems can provide highly valuable information that doesn't just help the business, it can also make the job easier and more fun for the worker.

I'm very much against automated video analysis trying to determine my emotional state (and not just because my face doesn't show emotion the same way as everybody else) but any guidance or legislation in this area needs to be very nuanced and very carefully crafted.

Of course, since politicians are involved we're doomed.

Code of Employment Practices

Howard Sway

I'm fine with this, as long as the code also stipulates that all allowable monitoring tech must become mandatory for all MPs and ministers from the governing party, so that we the public, their employers, can monitor their performance at all times.

Fast forward to the DPA 2018

Mike 137

Fast forward to the DPA 2018, which is based on the EU GDPR, and that right has been watered down

That's not the only right that's been watered down. Prior to DPA 2018 you were entitled to request a copy of an employment reference about you from the recipient but not from the sender. Under DPA 2018 you aren't entitled to request it from either of them. So by law you can be blacklisted and you'll never find out.

This could well be one of the stumbling blocks on the path to an EU adequacy decision.

He didn't run for reelection. "Politics brings you into contact with all
the people you'd give anything to avoid," he said. "I'm staying home."
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